Tamper Coffee — Restaurant in Sheffield

YOU OWE US AN APOLOGY !!!

RUDE, DISCRIMINATION to the minority by the staff member who allocated the seats on Sun 29 Sep 2024. ‘GET OUT’ said by the manager on the day to customer who simply intend to join the queue to walk in. What a place! SHAME ON YOU!!!

Update If you check the security camera, you can understand how rude that staff member behaved and what discrimination we faced.

We were told to wait for half an hour as we have no booking in advance when we came here in the morning. We decided to go. Around half an hour later, we came back and asked the same person if we can have a table since nobody else queued. The staff member who allocated the seat told us they didn’t serve walk in people and advised us to have food and drink at cafe area. We feel strange and unbelievable but we went to cafe area where only two kinds of cakes available.

What really upset us was that afterwards many people walked in the restaurant while we were waiting for the coffee. So I asked that staff member “No offence but why could not we join the queue and have a table?” That staff member said the rule had changed and now they could take walk in people. I said to her that “You can’t treat people this way. We have been waiting here for a long time. It feels rude and it is a discrimination.” But that staff member still refused to allocate seat and said something arrogantly. That’s what made me angry. And the manager joined the conversation and ended up with “Get out”.

Please be noted that over the whole communication I said nothing bad, nothing dirty. You showed no respect. I chose to leave not for what you said, I simply did not want to stay here any longer.

I share my experience at this restaurant and believe RESPECT is the value...

I never like leaving negative reviews. However today I was disappointed

Don’t get me wrong this place is a lovely venue great atmosphere, but when the food was delivered so soon after ordering I did wonder if the kitchen was efficient or if a lot was pre-prepared and just plated up.

Ordering the equivalent of a full English and a round of toast with jam. The toast was served with rock hard just out of the fridge butter that wouldn’t soften when tucked under supposedly cooked sausage on the main plate.

Eventually after much palarva I buttered the three slices of toast with the two butter tabs and managed to spread the jam over two of three slices, to find none of them showing any signs of warmth or the just out of the toaster feel, they were absolutely clap cold

That being said the bread was excellent quality and the jam was really tasty.

Moving to the main plate and well the bacon was really thick and tasty, so great but sadly just luke warm. The sausages were just showing a hint of warmth, the baked beans/chick peas were lovely and a fantastic accompaniment.

More toast was on this plate that was ironically warmer than the toast with jam and butter but by this point I had no butter or anything to put on my toast other than the requested over easy fried eggs that were so over cooked I was scared that if I threw them on the floor they would bounce back up and hit me in the face.

Such a shame I was really looking forward to eating here. Maybe I should have eaten something else as the menu...

Came for food/coffee just before 12pm. We were seated to a table very quickly, and given menus, not long after a lady took our drinks order, again drinks were brought to us in a good time. However after being seated for about 10 mins we asked if we could order some food, I was told they'd send someone over. Another 10 mins goes by I ask at the front bar if someone could take our food order as we had received our drinks but no one had come to take our food order. To note there were other people who arrived after us that got their food order taken. Our order was taken, the food was really good and has been on a previous visit. It is just a shame that it took so long for us to get ordered, we obviously understand that on a Saturday just before lunchtime it would be busy, however if we were told either at the beginning when we were shown to our table or when we got our drinks that there would be a wait or that there is a small wait or delay due to staff, then we would of been completely okay with this. The couple sat next to us were also just about to get up to ask about the status of their order as their food was arriving, I think the system they have in place doesn't seem to be working efficiently. As unfortunately the quality of the service should match the quality of the food, we do like Tamper but this is the second time the service has been slow/ not efficient and we may be put off to come again. Given the food is so fantastic its a shame it isn't enough of a draw to...