Crucible Theatre — Attraction in Sheffield

My parents and I attended a show in January. Since then I have emailed on a number of occasions as we had such an awful experience. We were asked to leave as the people in front of us complained about us. Stating that we were talking throughout the first half of the performance and that my father who is 70 threw a drink over them. We all know that unfortunately people have become accustomed to trying their luck with complaints to get money off or a refund. Rather than look into this complaint we were told we had to leave by the manager who was extremely rude. I can assure you we were not talking and no drinks were thrown. As I went to the toilet I may have said excuse me to the lady next to me but this was probably the only exchange of words. I refused to leave as I knew my parents and I had don't nothing wrong. The manager then proceeded to move the people who complained to a box! And we were left feeling embarrassed while a staff member proceeded to sit next to us and baby sit us. If we were so disruptive surly more than one party would have complained? To be wrongfully accused and then treated so badly has left us with the feeling that we will never return to the crucible. Over the years I have heard bad reviews about the management of the crucible but the treatment we received was appalling and just shows what bad customer service...

Great place to spend a lovely time. It is one of the best leisure places that I ever recommend if you visit Sheffield or South Yorkshire. Crucible hosts every year World Championship Snooker. It can't be missed. It is important leisure activity to attend. Crucible Theatre is clean and is above average entertainment place. The staff is very polite they serve you in professional manner. The hospitality service is notable everywhere. They are also strict you can just stand up and go to the toilet in any time during the game. you need to keep quiet during the games. It is really fantastic place that worth visiting even one life time experience. The ticket price is vary depend on the round and stage of Snooker games it could range between £50- several K and your seats location and the service. VIP seats in front of the camera in Snooker Game are bloody expensive. I enjoyed spending nice time attending snooker games. I recommend this place for entertainment specially...

Went to see white Christmas at the crucible theatre the crucible is situated in the vibrant heart of Sheffield city centre next to the lyceum unfortunately can no longer park near due to car free zone in city taxi and local buses trams get you very near tho I have always loved the film staring Bing Crosby and Danny Kaye but don't compare because this production was absolutely brilliant really good cast the dancing and singing was just so good and such a lovely rendition of the song counting my blessings the first half was very good but the second half was amazing and finishing with the song white Christmas 🎄 complete with snow the costumes were really good the crucible is an excellent theatre every one can see the production maybe not every where but more or less well I have really enjoyed my evening nothing left to do but dream of a white Christmas and count my blessings absolutely ...