My daughter is at Uni in Sheffield and was really looking forward to taking me here on my recent visit. She hadn't been before either but had tried plenty of their beers around the city.
It was 5.40pm on a warm Friday evening when we arrived. We had a table booked. Loads of people were outside but we were inside opposite the brewery itself.
We read through the menus and saw that there was an offer of burger, fries and a 'tank' of beer for £10 each before 6pm Monday-Fri. Sounded perfect, especially as she wanted to treat me.
She went up to order at 5.50 joining a short queue at the bar, but managed to get to the front at 5.56. However, when she asked for the offer the bar staff refused saying it was only valid until 6pm. IT WAS ONLY 5.57 BY THIS POINT!
When she came back to the table she told me what had happened and how the bar staff had made her feel stupid for even asking for the deal. So she just quickly ordered and came back.
Our beers were ok, nothing particularly special. The burger was tasty but very small. We didn't stay for another beer as we already had a sour taste in our mouth.
Note to the brewery owners. If you're going to have an meal offer then a) make sure you honour it, and b) please ask your staff to treat your customers with a bit of respect.
UPDATE: After a direct contact from the brewery we received a sincere apology and have amended our star rating. We appreciated their concern and speedy...
Read moreWe could not fault any part of our experience, from entry to exit. We arrived early and so naturally there were customers at our reserved table. Not a problem for the staff member, he very politely got it sorted while we read the menu and studied the beers. The member of staff took his time to explain in advance that there were a few items that were sold out, which then made ordering so much easier. Both the food & the drink were exactly spot on as we ordered. Excellent range of beers, and they were all on form, and available in a wide range of sizes to suit all tastes. I wish I had made a note of the staff member's name (he had glasses on) who looked after us, he was absolutely spot on, and he really did add a huge value to the experience. He was extremely polite, really friendly, and took his time to make sure everything was 100% spot on, which it was. Remember this was also at peak time on a Saturday night, he really was on the ball, knowledgeable, and extremely efficient. I would recommend anyone to come here, either...
Read moreOnce upon a time, this place was The Sentinel; I loved that pub and its beer very much. I was heartbroken when it closed and wasn't too thrilled by Triple Point when they first appeared. There wasn't much there, and the beer didn't compare.
However, a few years down the line and I have taken myself back to this place. And I'm so glad that I did! I already knew they were producing good beer as I had purchased it from various places in Sheffield but they have a good variety of options on the bar and the gentleman who served me gave great advice on what to select. I also got food. This came out very quickly as I was the only patron there on a Tuesday lunchtime. It tasted amazing! I had Bordain's Best Butty. It was a bit smaller than I pictured but packed with flavour. Fresh foccacia, crispy mortadella, yummy mayo and mustard with some cheese to round it out. I can also say that the seating was comfy. Plenty of different choices of where to sit as well - different types of seating available. I will definitely be...
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