Uncle Sam's Restaurant is an absolute standout in the world of dining, where exceptional customer service takes center stage alongside delicious cuisine. My recent experience at Uncle Sam's left me not only satisfied but truly impressed by the level of care and attention provided by the staff.
Upon realizing I had mistakenly ordered the wrong item, I approached the staff with my error. Despite my assurance that I was prepared to pay for my mistake and didn't expect any replacement, the response I received was nothing short of extraordinary. The gracious lady serving me insisted on ensuring that I left not only fed but genuinely happy. Without hesitation, she took it upon herself to whip up a fresh pizza that surpassed all expectations.
This exemplary display of customer service speaks volumes about the dedication and commitment of Uncle Sam's team to ensuring the utmost satisfaction of their patrons. It's rare to encounter such genuine care and generosity in the service industry, and it left a lasting impression on me.
Beyond the outstanding service, the food itself was nothing short of perfection. Each bite of the freshly made pizza was bursting with flavor, a testament to the culinary expertise present at Uncle Sam's.
In conclusion, I wholeheartedly recommend Uncle Sam's Restaurant not only for its delectable cuisine but also for the unparalleled customer service that sets it apart. Whether you're a local or just passing through, a visit to Uncle Sam's is an absolute must for an unforgettable...
Read moreI have been going to Uncle Sam’s since I was a child with my parents back in the 80’s I have not been for a number of years because I now live further away and it is around a 50 minute drive. Me and my partner called in the Saturday before Christmas because we had been actually let down by the restaurant that we had booked and we were in Sheffield, They accommodated us and made us feel very welcome and we really enjoyed our food in the relaxed atmosphere. When we were leaving we mentioned about taking our twin boys age “4” which at times can be an handful to a member of staff. She said don’t be daft lots of children come here and they are more than welcome so this Saturday afternoon around 5pm we headed over Myself, My Partner our twin boys and my Daughter age “12” we tried calling beforehand but there was no answer because they were so busy.
When we got there the lady accommodated us even though they were fully booked, we had a lovely time the Boys loved the train and the food and atmosphere was lovely. There were quite a few families in at this time and it was very pleasant to see. Nothing was too much trouble so thank you and we will definitely be back again soon. Many Thanks John & the rest...
Read moreI have been going to Uncle Sam’s since it opening and always enjoyed it with my family for three generations. We booked for Sunday to make sure we had a table but when we arrived there were no customers in the bar and just a handfull in the restaurant which I really thought was unusual . We ordered our meals and the burgers we were served fell short of the usual standard, The burger was very small in a substandard bun it was dry and the filling almost invisible, to fill the plate the fries were put into a separate dish leaving us very disappointed. My wife had a chicken option and enjoyed her meal but the experience was not worth the bill of over £100. I wonder if the business has changed hands since our last visit as it did not meet the standard that we have experienced in the last forty odd years. One very disgruntled customer!! Uncle Sam you can do a lot better than...
Read more