45 mins wait for bacon roll, observed other people after us getting orders, gentleman at side of me got a roll delivered opened up lifted out the bacon then informed the lad that brought it out, it was the wrong order, he took it away. I managed to get the attention of the manager and told her its now over 59 mins and no bacon roll, I watched the returned roll that had been handled by the other customer be wrapped up and she brought it back out to me. I challenged her on if it was the one previously brought out and she said yes, I told her I want having it and the reason why. Outcome wait for another one to be cooked. Or money back guess which one I took for a wasted hour. It looked like organised chaos, with a number of people getting wrong drinks, being charged wrongly,. Not good at all. Pity really because has a prime position...
Read moreThe two of us took our dog to a uniquely charming boat café for a delicious breakfast. Since our dog was a bit too excited, we chose to sit at a wooden table by the shore, where there was more space to help her calm down.
We ended up going there for two consecutive days because the atmosphere was so relaxing, the ingredients were fresh, and the food was absolutely delicious. Most importantly, the staff were incredibly friendly and welcoming! Chris was truly thoughtful!
After our meal, we joined a boat trip. As we set off, we saw Chris standing on the shore right on time, waving at us on the boat! When the trip ended and the boat returned to the dock, we saw Chris again—he had run over to the dock just to wave at us once more! That truly melted our hearts as two...
Read moreWe love this place. Anytime we fly over and visit family that are in the area, this is a must do for us. We have been on the old boat, and also were fortunate enough to visit the new boat as were in town on the first day of it opening. Food is always great, and so are the staff and owners. The new boat is lovely inside and is more spacious.
We also took a trip on the Mercia Swan on a previous visit to family, which was a lot of fun for us and our kids.
Looking forward to going back again whenever we're in town in future. Make sure to try the "Mighty Boatman" breakfast roll....
Read more