Extremely disappointed with the condition of the accommodation, especially considering the rate of £150 per night. The issues we experienced include: No toilet roll provided upon arrival No mattress protector on the bed — only a sheet directly on the mattress, which is unacceptable and unhygienic A burnt curtain in the room Used mugs left in the room, still containing old tea, along with dirty spoons A heavily stained table, clearly not cleaned between guests Filthy carpets in the hallway and stairwell, with old onions and salad left on the stairs for the entire duration of our stay Despite placing the provided "room service" sign on the door, the room was not cleaned or attended to, and the dirty cups remained untouched The overall cleanliness and condition of the property were well below acceptable standards. I do not believe this accommodation was in any way worth...
Read moreHuge potential lovely atmosphere and quite cosy the staff were great the sevice was very good considering how busy the place was and it been regatta weekend. Unfortunately the food on this occasion was very sub standard and inedible. I ate mine I'd been at work all day and frankly would have eaten a dead badger, the dead badger would have been a better option I had a lovely burger and the chips had obviously been in the fryer 3 times and had become a hollow shell to keep them hot for food service .The wife had bacon and leek pie which was delicious but the pastry topping was like eating a house brick my friend had steak with dauphinoise potatoes which looked like the potatoes should have been planted ready for next year's harvest with a colour shade between...
Read moreLovely place, staff friendly and (mostly) helpful. Clean room, little loud as although says rooms on 2nd floor, there is a dining area on the first. However, this wasn't too bad.
Only negative occured pre-booking. Spoke with staff on phone re parking and was advised there was plenty of places to park as many restrictions are May-Sept only. Turns out this was untrue as essentially only one area with unrestricted parking and everywhere else just 1 to 2 hours. We wasted nearly an hour of our break messing around looking for parking. Had the staff member not lied to us then we wouldn't have come and wasted valuable time. Although every other aspect of venue was great this would leave us wary to visit this venue or others in the...
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