Shockingly bad food. Chicken was dry, prawns were tasteless - as if both came out of deep freeze and were thrown into a base sauce. In fact all the 5 different dishes we ordered came in the same base sauce with flavouring. The fish also was thin, rubbery, tasteless and obviously just tossed into the base sauce. These dishes are not cooked in any form of Indian cooking tradition, this is not Indian food, it is not authentic. There were many rice flavours of which our table ordered 3 types - all the rices came with the same white with specks of pink and the 'flavour' added to them - coconut, etc. Quite honestly pathetic to expect us to believe this is real indian?? this is a rort! cheapest produced food even for those prices. You are better off going to Waitrose across the street and buying Charlie Bighams Chicken Tikka Masala to eat at home!! really disappointed as well since it was our last night with overseas visitors!!!. We would never go back. If you want some good Indian in Oxfordshire you probably will have to go to Oxford - try Walton St! Just an added note - the staff that served us had asked for our order twice before we had even settled into our seats, but their manner was quite condescending and cynical when we began asking questions on the menu. One mid meal was quite impatient, and when we asked for doggie bags these were literally tossed on the table??? can't fathom why people say the service is friendly? We don't often eat out but when looking for a local restaurant we demand quality and at least...
Read moreI’m sorry but we didn’t get what we ordered. There’s not a lot we can do when we end up with 1 main course between 3 of us after ordering and paying for 2. I called to let the restaurant know, they said I could have another for free the next time, which isn’t going to sort out the dinner we need tonight, or that they could send another but it would be a minimum of 30-45 mins - by which time everything else we’ve ordered will be stone cold and/or others will have finished. The right thing to do would be to send the order again and collect the original one - this was not accepted, i got fobbed off with a manager not being in and would need to be so I’d have to wait until tomorrow, which again doesn’t fix the issue that we don’t have what we ordered. It’s good food, but how can we order again from here when simply you don’t get what you pay for and then are told, if you drive in we can make one for you sooner or you have to wait until everything is cold or call back tomorrow when a manager is in (not sure what they thought the outcome of that would be). Bottom line, they let me down (on my...
Read moreDeceitful padding of the bill.
The three of us went on Sunday, and chose the £10.95 Sunday Special menu: any starter; any main; any rice or nan; ice cream or tea/coffee. In addition we ordered a bottle of their Merlot [[£14.95] and three poppadoms.
So I was surprised to get a bill for £61.60. I couldn't see how they got from £47.80 to £61.60 via just three poppadoms.
When I queried it, they explained that the poppadoms [70p] came with chilllies and chutneys [70p], to add £4.20. And of the ice creams we were offered, ONLY the plain vanilla [£1.80] was included in the menu [this was nowhere made clear], and the chocolate ones [£3.20] we chose were added at full price. So £47.80 plus £4.20 for 3 poppadoms plus £9.60 for the ice creams gets us to £61.60.
They eventually, after a further phone call and haggling with the manager, offered a partial refund. I told them that they could keep my money; but NOT their reputation.
A...
Read more