Burger King — Restaurant in Southampton

Burger King has really gone down hill here. The food was really overpriced (£29.95 bill for 1 adult and 2 kids) Side portions are really small (13 fries with the kids meal). The onion rings looked and tasted like they'd been reheated. Chicken royal with cheese and bacon had very little of either and what little there was of topping was restricted to one end. The staff looked and acted like they really didn't want to be there and forgot to put part of the order on the tray. The floor was unswept. The only plus note was that the whopper and Royal were delicious although very sparce of the toppings ordered. I would not go back. I've always slightly prefered Burger King over it's competitors, that has now sadly changed. 2 stars was generous on this occasion. Overpriced, poor portions, poor service, unclean. I'd advise you to keep driving down the hill a short way to Mc D's This burger king is nothing like it used to...

Ordered at 10 - clearly said on email confirmation, collect inside the store by 11 Get to the restaurant at 10.20 to find the doors locked. Banged on the window, finally got their attention to be gestured go through drive through Sat behind 3 cars for nearly 15 minutes

Whole point of pre ordering is to quickly collet

They passed me the food, I asked them if it was checked, yes sir we've double checked it. Half the burgers were missing. By this point I'm fuming, wanted to throw it back at them but passed it and said what about the 2 whoppers About 4 cars behind me but no where to wait I asked why the chips were so much smaller then the delivered ones to be told their the same

Nobody seemed to care. Had about 6 delivery people interfering the whole time as they can't get in the restaurant either

Keep your bloody doors open until you shut and sort your organisation and...

5* for the new vegan royal and plant based whopper (best burgers I've had so far). However, there is something very odd about this branch. Only 1 table and 2 chairs are available - how weird as people are allowed to eat in now, its seems like staff don't want to do their jobs and are holding onto an excuse! Also, I was advised by the manger at the branch that I couldn't edit the vegan royal but I can with the whopper due to cross contamination risk! This is not how you run a fast food!!! Senior management need to up their game - how can you not add other vegetables to a "vegan" burger?! We all know there is a risk but not every...