Popped in for coffee and a bit to eat while waiting for my car to go through it's MOT. staff where friendly and welcoming when not stood by the kitchen door chatting amongst themselves. The atmosphere was some what ruined by the 'business' man having a phonecall on loudspeaker in the corner.
Then that brings me on to the food.... it says along the top of the menu the following -
"ALL OF OUR FOOD IS MADE INPROPER KITCHENS BY PASSIONATE CHEFS USING REAL,HIGH QUALITY INGREDIENTS. WE USE LOCAL BUTCHERS, BAKERS & FRESHFOOD SUPPLIERS SO YOU KNOW THAT OUR FOOD DOESN'T JUST TASTE GOOD; IT IS GOOD!"
Now from my experience this morning I can on imagine the chef must of run out of passion or was on holiday and someone had been karted in off the street. As the 'local butchers' sausage in my sausage sandwich looked as if the 1st time they where cooked was yesterday. Honestly the casing was as tough as old boots. And the outer layer of sausage meat itself was dry as well. Not to mention the price, the price that made me weep slightly as I ordered it. (This was before knowing it was going to contain yesterday's sausages)
£8 for a sausage sandwich! Even if this was cooked perfectly 8 quid is a bit steep. But what I got was a car crash of sausages on some average bread. Only made edible by the HP sauce I added.
It doesn't matter how high-quality the ingredients are if it's over cooked it will taste rubbish. I suggest they find some passion for the chef that was on this morning that or find a new one. As no real chef would of have been proud to send out what I received today.
I won't be eating here again, also the coffee isn't all...
Read moreToday 15/10/2017 at 10:30amnwe went to Metricks and I what a let down it was! We sat at the first table and it was sticky so we went to another table and this was the same, my wife went and got some menus and they were filthy and sticky too! We then placed an order for food and drinks for the 4 of us,The drinks took an age and we received them and the cooked food turned up about a minute later and they had one meal wrong! No apology was made the girls went and got the cooked full breakfast this took another 10 minutes and when it arrived everyone else had finished! The breakfast was not as detailed on the menu the sausages were skinny not real thick British sausage the fried eggs were cremated this cost £8 that's a top price breakfast! All in all not good as it was not even busy! To make matters worse the owner was in there too and he did nothing apart from stuff his face, if it was mine I would for one make sure the place was clean and tables cleared (not sticky) the menus are replaced when they gert tatty dirty and just help out by leading by example! Has anyone at this place got a health and hygiene certificate? If they have I think they need a refresher. I will go back again and if it is the same again if it is I will write a review on all review websites! Come on get...
Read moreI have been to Southampton metricks for a long time, came to Woolston with already the same expectations and it didn’t came close to what I’m used to see with this company. I completely understand when it’s busy and things take time has I am a waitress myself. After ordering drinks took 35min to arrive and my food (eggs on toast) arrived more then 1h after. The response given to me was never about my food but my friends even tho I had ordered before her, once the waiter came with a plate of food he stopped and walked away saying “one second” and gave it to a different table. Making me getting even more stressed. Food came and it wasn’t nothing special.
Well I hope it was only one bad day, just maybe next time communicate better on allowing people to know the estimated time or even be true with why it’s taking longer, cuz if I had an honest answer I wouldn’t be here complaining. My friend wanted to ask for a refund and leave but I thought once food came we would be okay but then it just disappointed us
Just make sure if u do come here and ur in a rush to ask about how busy they are and if food will come out on time and preferably...
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