Five Guys Burgers and Fries St Albans — Restaurant in St Albans

I popped into Five Guys for some fries—just a simple craving, nothing fancy. It was after the lunch rush on a Tuesday around 3 p.m. The place was busy with food app orders, but inside? Just me, a server who had long-haired guy, and a young woman behind the counter. Service was quick, and my order was ready in minutes.I ordered a little plain fries (key word: "little," but I didn’t think they’d take it so literally) and paid £4.95 for the privilege. When I finally opened the bag outside, I discovered my fries had seemingly gone on a diet—barely enough to fill the paper cup they came in. the fries were short and stubby. I showed my mother, just in case my hunger was making me hallucinate. She was equally horrified but told me to let it go and just hit the proper chip shop around the corner.But seriously—how did they have the audacity to give me that few fries for nearly a fiver? Inflation is bad, but this is daylight robbery in a brown paper bag. I left feeling personally victimized by Five Guys and vowed never to return to this particular branch.Times are tough, I get it, but must we take it out on the fries? For £4.95, I expect my usual glorious mountain of spuds, not a sad handful like they’re rationing potatoes for the apocalypse. If they can’t afford to give a normal portion, maybe they should just stop serving them altogether.Check your bags, people—our fries are being stolen in...

What a dreadful disgusting experience. I asked for a vegetarian burger and asked of it was a patty burger in which the rude miserable staff member yesterday replied yes and told me It was a patty. I asked for cheese melted. It took 15mins to make. I then was served my burger and opened it to only find a heap of mess. Chopped Onions and peppers with cheese just thrown in to my burger with brown lettuce. It was falling out as soon as I opened it and was disgusting . No flavour at all and just fried sliced veg in a bun. They lacked enthusiasm and customer service. They spoke with attitude and looked miserable. They told me I could not get a refund after showing them and not even eating a bite out of it. The staff also ever changed gloves and were using cross contamination of gloves with meat and veg. They also never changed the gloves after cleaning the dining the dining areas and touching bins and food waste. They wiped the gloves with tissue and resumed cooking food and serving on the counter till. The staff member went on break at 3pm and her food was served before mine even though mine had been cooked before hers ans I was still waiting 15mins for a disgusting presented burger. Stay away from this place for...

First time we went into five Guys st. Albans, indeed five Guys anywhere. Must admit I did baulk at the prices on the boards when we got in there, even my 10-year-old son kept saying "dad it's too expensive". However disregarding the cost for a father and son for a milkshake each, a burger each and a shared large portion of fries, I went ahead and purchased. Pretty glad I did as the fries were outstanding. Never had such a juicy burger and with everything on it was just like a high-end big Mac of your dreams. Finally the milkshake nice and thick and real strawberries gave it a refreshing flavour that you only tend to get in your homemade milkshakes. Could I afford to go there regularly, almost certainly not. Was it great value for money, absolutely was delicious not to forget I was full for the whole day. Five Guys definitely one for the birthday treats, and if I could afford to go there more regularly I...