Domino's Pizza - St Helens — Restaurant in St Helens

We have had many pizzas from the St Helens pizzeria and always enjoyed a fantastic meal. Due to Covid19 if you want Dominos Pizza then you MUST order online. You cannot go along to Duke Street and place an order. I'm not certain if they are delivering as well as collections, they did have a Dominos advert for delivery drivers in their window so perhaps they do, always worth checking. So we tried to order online today, we didn't get a little lost to be honest and the result was I did know if the order had gone through as with the payment. It was all to do with scanning my visa card to pay, the system was a little misleading. So when I arrived to "collect" our food I wasn't surprised the order hadn't gone through. I sat in my car and reordered I did take the advice offered which was to use the Dominos own app rather than any other I did this without any complications, I prepared for a wait. I was surprised when I received an update wheel on where my order was up to....I placed my order at 5.43pm and I received updates to say in the oven etc then at 5:55pm I returned to the counter and my order was waiting for me. Fantastic Service, the team was really helpful and seemed happy to be there and to help. Everywhere was spotless, I observed the team members from my car in their preparation of food and their interaction with each other, Very Impressed. Inline with Covid19, on the door of the outlet your asked to ensure your wearing a "face mask" before you enter, then set up as you enter is a table with hand sanitizer and a clear perspex shield, when your pizza is ready a team member will come from around the "usual" counter and place your food on the table for you to collect. As usual with the St Helens branch, the food was delicious, it remainded really warm and tasted very fresh, Just a little heads up on the ordering site, to order a large garlic bread access the choose your own, select your preferred base, the thin is exceptional thin and crispy, reminded me of eating crackers rather than bread, but I prefer that so all good. If you either don't want a sauce base or change from BBQ to tomato then select the heading tab sauces and you will see if your pizza has a pre selected sauce, to remove or alter just click on the flavour the options are normal sauce, 2nd click extra sauce 3rd click no sauce. Hope that makes sense. You can use that to change your cheese also. So I would fully recommend Domino's, I would even further more recommend St Helens outlet, for the food the service and the people. Thank you St...

Never expected dominos to have that bad service last night. I ordered my pizza at half 10 and i had some guests as well at home i filled ASAP delivery time and it was half 11 already and whenever i called them they kept on saying me u got to wait for 10 mins everytime i called them and eventually i called them 7 times after every 10 mins and at first time when i called them they said it will take around 45 mins and guess what they kept on saying the same that you have to wait for 10 mins And my pizza Finally arrived at half 12 Woww!!! And guess what it made me super emabarressed in front of my guests. Thank you Dominos! and yeah one more thing they even forgot to send me the drink i ordered with which means the Embarrassment level was at peak🤷🏻‍♀️😒. If they know that it's usually busy, why don't you have more workers @Dominos? Thanks for breaking my trust second time😶 As last time and this time both you provided me cold pizza. You got to improve common! it's a worldwide...

Recently went here to place an order and waited inside the store, the staff seemed more preoccupied with what they was going to be doing at the weekend rather than doing there job, they where swearing infront of me and other customers enough for us to hear, and a older gentleman that worked there took my order, he looked confused trying to place my order on the screen to which he apologised for being slow and said I just do deliveries normally (I said it was ok i was in no rush and he was trying his best so I didn't mind) he asked 3 members of staff for help placing the order on the screen and received no reply or help from members of staff, when I finally received my pizza I think they threw it up in the air and caught it in the box then basically threw the box of pizza at me, wasn't up to usual standards, Pizza looked a mess and the dough was...