My partner and I are long standing patrons of Lounge restaurants, and I am confident that this will remain the case for years to come. Verso Lounge, in particular, exemplifies everything that makes the brand so appealing, combining consistently excellent food with a commitment to exceptional service.
The food at Verso Lounge is nothing short of outstanding. Whether it’s their all day breakfast, a light lunch, or a hearty dinner, the quality is always consistent. The dishes are well prepared, flavourful, and beautifully presented, reflecting the care and attention that goes into every order. Whether dining in or opting for their efficient click and collect service, the high standard remains unwavering.
What truly distinguishes Verso Lounge, however, is its remarkable staff. They are friendly, attentive, and clearly dedicated to ensuring an enjoyable experience for every guest. I feel it is important to mention, without any negativity, that mistakes can occasionally occur—as is only natural in any environment. What sets the team at Verso Lounge apart is how they respond in these moments. On the rare occasions when errors have arisen, the staff have gone above and beyond to rectify them swiftly and professionally, leaving no room for dissatisfaction. This approach demonstrates a level of care and commitment that is, frankly, commendable.
Verso Lounge has consistently delivered on every front, and it is clear that their focus on quality and customer service is at the heart of their success. For anyone seeking a dining experience that balances exceptional food with impeccable service, I cannot recommend Verso Lounge highly enough. It is a place we will continue to frequent with confidence...
Read moreI've been in Hospitality for over 25 years. I can say we were welcomed professionaly and with a smile as we entered we did booked a table in advance knowing a table of 8 just turning up can be troublesome. But the greeting was friendly and took us to our table. I guess service is different to what I know (table service) but this is modern era, So we could either order at the bar or order online. The QR code app was easy and clear with option to add or to take away from your meal. The drinks come quick and what was good as I was paying for my family my brother in law paying for his and my other brother in law paying for his therfore 3 different orders at different times but the kitchen noticed and all the food come together. 5*
The menu was good interesting with Vegan / Gluten free menu separate I thought a nice touch as didn't need to stroll through the menu looking for what's what.
Food was tasty, nicely presented. The atmosphere was nice, with nice music in the back ground really modern quirky decor and if you got kids pens and colouring in menus.
The one and only draw back was when ordering on the app it asked when paying do you want to give a tip which I always do but some people might think to give a tip before they had the service might be off putting.
Definitely will be back. Really good experience...
Read moreVerso Lounge is great, good food, relaxed atmosphere and mainly friendly staff. Rarely have a complaint. We regularly visit now.
I love the buttermilk chicken and the chipotle mayo. It's crispy, tasty and goes great with the sauce. The fries are cooked perfectly, crispy and fluffy.
Ordering at the bar is fine, and there's water available to decant yourself.
Original review;
I always like visiting Verso Lounge, probably the only thing keeping this from a 5th star is that they were out of their buttermilk chicken, which is exactly what I wanted on this occasion.
Still, we were told upfront and the usual covid routine was followed perfectly. The server didn't even write anything down and remembered all of a pretty long order with several changes and allergy info points.
I had a burger this time, which was really good, the american cheese really made it taste like I'd expect and the patty was thick, great quality meat. Huge chunky pickle. Great.
All in all I think this is a great place to visit with great food, though I didn't get what I wanted I wasn't disappointed and will be back to get that buttermilk...
Read more