Abbies Pizza — Restaurant in Staffordshire Moorlands

Abysmal service recently, order two pizza's with BBQ base on two occasions and on both occasions the pizza's didn't have bbq base, didn't mind waiting the first time but second time round is bad. Ordered the same again last night, told to come collect in 15 mins. Arrived to collect and the guy looked around cofused and said hold on, no problem. 5 mins later Asked me a second time what the order was and he said 5 mins. 10 mins later asked me again what my order was then looked around at his colleagues confused and asked his colleague to ask me what my order was, told me he remembered speaking to me on the phone but doesn't know where my order is. So...

I order from here quite regularly, not happy that they sell a wrap when I asked for nan bread, when I call thinking they've made a mistake they pass of a aldi wrap like it's nan bread, saying that this is the type of nans in this week.... Afew month bk I had to return precooked yesterday's chicken bk to the shop,always forgetting sauces...what a shambles, my girls love a Abbie's but when it's thing after thing, you have to draw the line some where, it's not just the odd mistake, also Ur mayonnaise that we had last week seemed to taste off too...sort urselves out or my money will go else where, it's not like leek hadn't 60 other...

Absolute shambles, my order took 2 hours to get here after getting told it would take half an hour, then I rang they said 5 minutes, half an hour later it still wasn’t here, then when it finally did get here the pizzas were cold, curly fries were soggy and my friends feta cheese came liquidised and olives came with stones in.we were lied to and disrespected when calling and got the phone put down on us, not acceptable do better, we expect a refund asap, if you know me you know I’m not one to complain but this was out of order on so many levels, I am utterly shocked and saddened at what this town has become. P.s. my Dr Pepper...