Blue Nile — Restaurant in Stockport

We ordered a take away this evening which included 3 Pilau Rice. We sat down to enjoy our starter without checking the rest of the bag with the food in. When we went to dish out the main course we discovered that instead of sending 3 Pilau they had sent 1 boiled rice. We phoned to let them know then I set off back to the restaurant to swap the rice. I fully expected an apology and the correct rice to be waiting for me. Instead I was met with an awful sarcastic attitude from the young lad behind the counter who said it wasn’t his mistake because he read the order back to us over the phone (he didn’t) I wasn’t looking to complain however he said we would now need to pay for the extra rice. I explained that they should be honouring it as it was their mistake. He said it wasn’t their mistake (so how do you explain the boiled rice 🤷‍♀️) and that he wasn’t bothered I was unhappy with the service. I didn’t have a chance to process the awful customer service because I was so shocked by it so I just paid the money (I really shouldn’t have) I left quickly because I was so angry at the way I was being spoken to and on my way out of the door he said in a sarcastic mimicking voice “see ya”. Omg I have never been spoken to so rudely and will never return. My husband eats there with 10/20 of his work colleagues regularly so hopefully it won’t be just our business they will miss out on in future. Really poor service and I’m really shocked because I have always really enjoyed their banter and friendly service in the past and it was our favourite place for a curry. Such a shame he is allowed...

One of the best Indian restaurants in the North West, try blue nile mix starters and special biryani mix with naga sauce and you'll know why I've rated this as my number one go to Indian restaurant. Staff are very polite and quick to serve you nothing is too much. Interior is top notch you can tell a lot of money and thought has gone to give the customer a cosy warm feel. There is a car park in the rear but be very careful as the road is narrow and the curbs are raised above your head almost lol so approach with caution. Plenty of car park space. The restaurant has a one way in one way out system due to covid regulations and staff all wear the masks which is good to see. You can go for a smoke at the back of the restaurant whenever you want. Anyway as we booked for 7pm we arrived just on time and was taken to our table almost straight away before we could order starters we had poppadoms and chutneys to nimble on while we make our minds up. I went for a blue nile mix starters and a special biryani mix with naga sauce. I was very impressed as to how quick our starters arrived and the mains after excellent timing even though they were very busy so kodus to staff and chef. I've given both starters and mains 10/10 I was completely satisfied and it exceeded my expectation. Me and my mates were looked after very well and I will visit again. Highly...

This is the best Indian restaurant I’ve ever been to in my life, I’ve been coming here from a young age with my family and I cannot bear the thought of going anywhere else for Indian food.

The service is impeccable, the staff really take the time to get to know you and are always so kind. They go above and beyond to make sure every visit is as enjoyable as it can be and they just get better and better each time you go. You don’t get service like this anymore so it is very refreshing to experience this!

Not one time have I or my family had any issues with the food, it is always top tier! My visits now are usually just with my boyfriend and we do get the same food every time (pictures included - I get the chicken tikka biriyani and he gets the balti lahori gosht). Both his and my family visit Blue Nile and we all love it so much!

I could honestly go on and on about this restaurant as it truly is my favourite place to go (my favourite time to visit being Valentine’s Day). I would like to say a massive thank you to all the Blue Nile staff for always making such a comfortable and fun environment every time we visit, you guys are the best and your food is...