Chico's Peri Grill — Restaurant in Stoke-on-Trent

We visited here on the Monday. It was really busy due to the 'Eat out to Help out' scheme. The staff were working incredibly hard and their "Owner" was also present to overlook. He was soooo rude to his staff it made us really uncomfortable. The look on the faces of the staff, was really upsetting. We really didn't even want to ask for a napkin when we were at our table, just because he was so so rude to them, that we didn't feel like putting them out. He even said in front of everyone who was dining "use your bloody head" as the staff member cleaned a table for the next customers. Everyone started whispering, and looking at each other in disbelief, the staff member was visibly working sooo hard to keep up but they just seemed to be spoken down to constantly. Even when a lovely lady was taking our payment for our food, he interrupted and said to the lady "why u serving customers if theres no tables! Go do something else" and she walked off saying "oh okay" so we waited. When the second staff member asked the owner if could serve us now, he was really abrupt responded to and kept interrupting him, meaning we had to repeat our order 3 times. The food was nice and staff but I really wouldn't come again as it made us uncomfortable and I couldn't wait to leave. Hardly any form of social distancing between the tables if any. If you want to give your customers a good experience at least treat your staff...

Had a pit stop here needed to refuel and didn’t want any junk so decided to find a grill place.

2 floor restaurant, I’d say decor wise nothing to mention just dated but there was also a vibe.

Menus is varied and prices are good.

We ended up getting a family platter full chicken sides drinks etc.

Sides = chips and rice.

Chip = no complaints Rice = was nice had a Asian/desi twist way better than Nando’s “spicy” rice. The salad it came with was really nice what I believe to be subway sweet onion sauce on top yummy yummy.

The chicken - I saw this huge amount of chicken on this platter had to use both hands to count because the math just wasn’t mathing.

Generally speaking a whole chicken is 2 breast pieces and 2 legs pieces, this platter came with 2 breast 2 legs 2 wing and 2 extra breast slices. Kapoooowww protein galore.

Flavour was good and cooked well, I like mine well done crispy skin n all dat commmmeeee onnn.

Conclusion -

Defo going back good food good prices

I’d like to add for a personal preference if you guys could add a creamy creamy coleslaw to that chicken platter I think I’d be eating...

I visited so many times to chico’s. But i didnt notice on the price difference if you pay online and if you pay cash at counter. So if you dont have a cash and you have to pay by card (from their app or website only option) so they are charging 1£ extra for each item. If you have 3 items in order then you have to pay 3£ extra. Also 50 penny extra for service charges as well on total bill. So total would be 3.5 £ for 3 items. This is not fair. However there taste is good, i like it. But for payment i have bad experience. They dont have option pay by card, you can order on counter if you pay by card then they will send you link or you can order from their app or website. Anyhow, they are taking much much more money if you pay online from their app or...