Domino's Pizza - Frimley — Restaurant in Surrey Heath

Bad customer service. Had an issue with the website but my money had already been taken. I called the shop and asked if they had received my order. They hadn't! I recieved a number to call to resolve the issue at hand. I still wanted to order and pay over the phone. The man on the other side explained that they couldn't do that but could send a link to pay. I was trying to explain the I didn't want to do that as I've already been let down by the website but I kept on being interrupted and spoken over. I literally had to tell the guy on the phone "Be quiet! I'm the customer." I really hate having to do that but there's absolutely no excuse for rudeness and made to feel like you're custom isn't valued. For this I wouldn't recommend dominos at...

Pizza was good..I was bit surprised to see a guy inside the pizza making area who seriously lacked personal hygiene..his finger nails were literally overgrown, hair was greedy and long..did not look as if he ever shaved, there were other employees in kitchen who were chatting to him but no one actually said to leave the area. And the worse bit was this guy was actually folding the pizza delivery boxes....I am not sure if he is also involved in handling food in event of staff shortage, if it is so I think people should report to environmental health to the...

Horrible customer service , i just wanted to change my order to another branch they wouldnt let me. I asked to speak to the manager and different person came on each time like wow everyone claimed to be managers ! Rude and disrespectful people. They really need lessons on how to speak to people. Will not be ordering from you guys ever again ! Head office will know about this. The Russian or polish lady i spoke to sounds like she...