Edit 05/05/19: TL:DR be careful if you have allergies! Distracted staff member served my milk allergic toddler dairy milk.

Luckily her allergy is not anaphylaxis and therefore she "only" spent the rest of the day with stomach cramps, lethargy a late night trip to out of hours and a few days of horrific nappies.

I was asked to come back and review my review, so I did. I actually visited a few times. The cafe is much more buggy friendly again and the staff are still lovely. Vegan/dairy free white hot chocolate which was great and I kept going back for it.

On Sunday the 7th of April we arrived 25 minutes before closing but they were happy to serve us. Lovely staff member offered to make a babychino for my toddler along with our drinks. I explained that she was milk allergic and the staff member used soy milk which I watched her do, but then topped up the drink with dairy whilst chatting to her colleague. I double checked that she had used soy as I thought I saw her close the fridge with the dairy milk in, though I wasn't paying much attention myself to the drink prep as I didn't realise that they weren't finished with adding milk, she assured me that she had definitely used soy milk. We left 20mins later and very soon afterwards my daughter was doubled over in pain and spent the afternoon/evening feeling very sorry for herself.

The staff are still very friendly, but like with most food places, they are not very good with allergies at all, if you ask about food allergens you get told that they offer gluten free food (I'm sure those who have to deal with allergies are very familiar with this response to allergy questions!) though they are happy for you to check packaging yourself. But this mistake could have been very serious for a person with an anaphylaxis allergy. If you have allergies or dietary requirements take yourself round the corner to Waffle On on Jackson Road, they are very hot on the most common allergies, they know exactly what is in everything they serve and have an entire vegan/milk/egg allergy menu!

Original review: Great staff, really friendly. It used to be more open inside but now is a bit cramped, so not as friendly for those with buggies any more which is a pain as we used to go regularly for a coffee whilst the baby slept in the buggy before they reorganised it. Okay for those with allergies, lovely gluten free brownie and soya milk are usually available. The lunches are simple but good and filling, nice decent portions.