Hooden Horse
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Nice place, i enjoyed my evening and facilities were clean, chose this place as a goto for a works do did not want something too fancy or too expensive thought it was ok, reasonable for prices. Had the cheeseburger burger with bacon, was ok and filling,( i swerved the big burger with chicken as to me that just seemed a bit strange!? ether a wimpy olympic burger, or mixed grill in a bun in style i guess, not sure what they are trying to do there π? most the lads ordered it tho and they did enjoy it) but not a patch on a bacon XL from the B king, felt like just normal buns toasted instead of the brioche would have been much betterπ. The chicken strips with the texan bbq was top notch! Very good flavour in the sauce, surprised me, put the left over sauce in the burger πππ. It reminded me of that Mop BBQ sauce that asda used to sell that, unfortunately disappeared of the planet, shame. Was a bit disappointed with the starter i had as it said had mayo dip, but it did not come with it when it arrived at table. I asked my server for my dip and was handed a bottle of mayo instead from nearby table, just pure laziness i thought and not a great attitude, not sure it it was meant to have a different mayo sauce with it (garlic mushrooms ?) Desert was good had the cheese cake, quite sickly tho after a big burger. Ordered food through the app took like 1 min to set up ππ. Unfortunately later on a mistake was made buy someone else in the pub ordering to our table by mistake and two drinks were delivered that none of us ordered and later on a portion of food, unfortunately the young female waiter took a sour opinion with us for the rest of the eve, as if the group was mucking about on the app, (we did notice the big sigh btw, and not our fault!) we returned the drinks to the bar for her as we expected they were for a different table. Beer wise the pub ran out of at least two bottles of different brands that our group was drinking guess they had a heavy afternoon before us or perhaps bad stocktaking, it was a sat night? at least 2 other options were also unavailable ππ€·ββοΈ Overall had a good evening and we all would comeback, missing out on a four star due to staff who just seemed to not want to be there.
GhostfoxsixGhostfoxsix
00
Order on the app, waitress brings food over and walks off...we then notice half the things that the menu said we get weren't on the plate, discuss it and they tell us they don't have most of it available..then why not tell us when we ordered, or when you took it to the table instead of filling the plate with very cold chips to make up for it. Very reluctant to fix the issue stating there is signs saying they don't have it which was a lie, the only signs said no halloumi or cod. Nothing to do with scampi, chicken strips texan sauce and whatever else they didn't have.. but they finally agreed to cook more to make up for it and came back with 1 piece of each chicken of which only 2 bits looked apetising and edible... I 100% will never go here again, first and last time trying this place, it's not often I email companies but this one deserved a complaint email. Waitresses were very rude, blunt and abrupt, shouting to friends across the pub, I tend to go out regularly for food trying different establishments and it's been a long time since I've had service this bad. I left feeling hungry and disappointed. Edit: as I'm unable to reply to a reply, I did email on the 16th regarding this issue and 7 days on there hasn't been a response so I won't hold my breath
Roasty DuckRoasty Duck
10
Went on date nite, when we arrived the lady a front desk was outside having a chat with her friend, but after a couple of minutes waiting she came back in and took us to a table. Table was still wet from where had been wiped down but still the top was sticky in places, the meal itself was ok, then we went for the candymania to share for dessert, as we eating I bit into some what thought was hard chocolate but it turned to be a bit of very sharp plastic, I took it to the bar and promptly told a member if staff where I had found it, obviously she was shocked but not as if she said or did anything about it, so we carried on and not 2 minutes later I bit into another piece of very sharp plastic, this time a spoke to the manager who was very apologetic, and offered nothing more than another dessert, I declined as I didn't want eat any more plastic, I told that if a toddler had eaten that they would be up S creak, she agreed and said she would throw away the tub of ice cream. All in all very very disappointed with meal and can safely say I will not be returning there and I will telling my family and friends the same. Hopefully this WILL be addressed but I'm not pinning any hopes on it Please see picture of second and smaller piece of plastic found.
Matthew LearMatthew Lear
00
We had quite a few issues with our food today and it wasn't even busy. Issues were sorted with minimal fuss, however we had to keep chasing the promised refund. It's the second time something like this has happened and although the deals are good, I think they have to be to keep people interested. There is a nice and clean outdoor space, baby changing facilities, wheelchair accessibility and staff are pleasant enough. Don't order the ultimate big candymania. It is falsely advertised with being laced with cookie dough pieces and topped with chocolate. You in fact receive a tub of ice-cream with a single twix stick broken in 2 and hidden under cream. When complaining about it for a second time we were told the ingredients should be in the ice cream....yet I was offered a dish with the missing pieces last time. Terribly mis-sold and advert is lies.
Louise Gannon-HollisLouise Gannon-Hollis
10
Unfortunately not impressed with the service at this place. Had a very nice meal there and the food was excellent and very good value for money, however... They gave short measures on drinks and refused to top them up. The beer was about 1cm from the top of the glass (i didnt take a photo unfortunely). Also I ordered a pint of coke (20oz) and they served a 16 oz glass 3cm from the top (see photo). I asked them to top the drinks up and the bar staff said it was policy not to!!!!! They refused to get the manager too!!! I pointed out that short measures is illegal and they would not budge. I have reported this to trading standards and I urge everyone else to do the same and report these criminals.
Paul GrovesPaul Groves
30
Happy return to the Hooden Horse after 2 1/2 years.The place has regained it's great atmosphere and the Manager Rob just can't do enough. The staff are polite and attentive. I had my favourite steak sizzler which was perfectly cooked. They have many money savers on different days of the week, so down load the green King ap. You can book a table, order your food and even pay for it using their ap. Great take away service. Wine list has an excellent selection at very fair prices plus a wide choice of other beverages. A totally different experience to what we had all that time ago. What a difference a Manager makes. A must visit and strongly recommend. Treat yourselves.
Restaurant GuideRestaurant Guide
10
Nearby Attractions Of Hooden Horse
Westwood Cross
The WonderWorks by Hornby Hobbies
Grosvenor Casino
Elev8 Broadstairs
Jump Inc by AirHop Adventure & Trampoline Park Westwood Cross

Westwood Cross
4.2
(3.6K)Click for details

The WonderWorks by Hornby Hobbies
4.4
(752)Click for details

Grosvenor Casino
4.0
(258)Click for details

Elev8 Broadstairs
4.6
(239)Click for details
Nearby Restaurants Of Hooden Horse
Toby Carvery Thanet
Canterbury Bell
Nando's Thanet
Kaspa's Broadstairs
Costa Coffee Thanet Drive-Thru
Frankie & Benny's
Thai Village Restaurant And Bar
Pizza Hut Restaurants Thanet Retail Park
ASK Italian
Tim Hortons

Toby Carvery Thanet
4.2
(2.5K)Click for details

Canterbury Bell
4.3
(1.4K)Click for details

Nando's Thanet
4.2
(489)Click for details

Kaspa's Broadstairs
4.2
(466)$$
Click for details
Basic Info
Address
1 Richborough Cl, Margate CT9 4FA, United Kingdom
Map
Phone
+44 1843 808972
Call
Website
hungryhorse.co.uk
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Reviews
Overview
3.9
(1.2K reviews)
Ratings & Description
attractions: Westwood Cross, The WonderWorks by Hornby Hobbies, Grosvenor Casino, Elev8 Broadstairs, Jump Inc by AirHop Adventure & Trampoline Park Westwood Cross, restaurants: Toby Carvery Thanet, Canterbury Bell, Nando's Thanet, Kaspa's Broadstairs, Costa Coffee Thanet Drive-Thru, Frankie & Benny's, Thai Village Restaurant And Bar, Pizza Hut Restaurants Thanet Retail Park, ASK Italian, Tim Hortons
