Rhubarb Triangle Brewers Fayre — Restaurant in Wakefield

It's been a long time since I had to complain about the food and non commitment of management in a pub or restaurant.

Firstly, Jayne, our server was brilliant. Very friendly and attentive to our needs. However the food left very little to be desired. There were 5 of us in our group and two of us ordered the giant Yorkshire pudding with mash and sausage. The Yorkshire pudding was so tough that the waitress offered me another knife to cut it. She brought a steak knife which made the job a little easier but I left 3/4 of my meal as it was not an enjoyable experience. Solid and thick pudding instead of light and airy.

Dessert next - two of us ordered apple crumble with vanilla ice-cream. I don't know why but the crumble was like a fine powder and did not look at all appetising. Our waitress was apologetic and offered to refund the cost of the desserts and then because of our experience, said she would bring the manager over. We waited and waited and WAITED but no manager showed up. It turns out that my husband who had gone to the bar to obtain his refund met one manager (not knowing that she was a manager) who refunded the cost of the desserts but never made herself known as management and offered no apology. We all left and I asked Jayne where the manager was. The manager came off her break as I was just going through the door.

You will never get any of our money again! Its difficult to explain on here what actually happened but management in this establishment are rubbish. You need training on how to approach dissatisfied customers instead of hiding away in the kitchen. You came out too late and you obviously don't care to hear how bad our experience was as you shrugged your shoulders and said 'alright' when I said you'd be hearing from me on trip advisor. Absolutely NO confidence in management and I say that Jayne should be trained up to be a manager because she knows how to treat...

Update 18 months on. Jan 2018. The company obviously never read or respond to any feedback. One wonders why you would have a loyalty scheme if you didn't use or monitor the information gleaned. Original review; Have been a regular here for months and built up a £40 bonus. So booked a family meal for 17. The service was appalling, considering we ordered from the main menu and the bill was nearly £200. They charged my debit card ( to set up a tab ) for the main courses, when I specifically asked to pay cash. We had no specific waiter/waitress and had to request attention for every need. The food from the main menu was very poor for the price. We have dined regularly from the offer menu and that seemed to be better that the rubbish we were served up. ( Ultimate sausage and mash was one dish our group had and appart from the "cardboard" giant Yorkshire pudding ) it was no different than the budget version. We got a waiter to take our sweet order £45 worth and he did his job diligently. But appart from him and an older lady who served them the service was very poor. The floor managers or whatever their titles are were very unhelpful, bordering on rude. We were not roudy/ drunk or anything like that in case your wondering. Just a family get together, with a mix of children and parents. Will be thinking twice about continuing our patronage of this establishment. As a company who's business is in the leisure industry, I think even as a budget priced restaurant, minimum standards should be...

This is my personal and honest account Booked table for 1pm You don't nesscessley book but we did. Pub when arrived was not busy. Ordered a pint coke and pint becks reasonable price and the added bonus of unlimited free refills of coke(result). We tend not to order starters as we like a desert so leave room for that. My wife ordered chicken tikka @ £8.99 and I had Beef stew with horseradish dumplings@ £10.49. ordered around 1:05pm arrived in around around 15 -18 mins see photos , really ya basic pub lunch meal nothing special, papadum was shop bought (not done with peeled black gram flour, fried or cooked with dry heat) and so to was the dumplings shop bought, and no veg with my meal, but food nice and was hot. We ordered a desert a chocolate brownie priced @ £3:59 and a Berry cheesecake £4.99, after waiting nearly hour an hour decided to ask where the deserts where and if they had nipped out to the supermarket to buy em. Apologies like they do said would find out why taking so long. Within 2-3 mins the deserts came and yes apologies again. All in all not bad place for lunch , well pub lunch we have had better. Down side : desert took ages to come( place was not even busy). Positive : unlimited free coke. 3 stars your average pub lunch with room for definite improvement. Hope this personal and honest account helps you decide. Look out for more of my reviews. Catch me next time. Best...