23 Social Newtown — Restaurant in Wales

We been a couple times and foods nice enough to go back a couple times. But today we got 2 small carverys which were fine and to normal pepsi's. They come to the table one with out ice and mine with just a couple cubes as we asked but they were all soda and no syrup or had accidentally been made with pepsi max it happens , we had a tiny sip and then went got food, ate and then I had another tiny sip as it was horrible and my partner had very slightly more than me but we were done and decided we would pay and ask at the counter if they would accept taking the charge for the pepsi off as we have not had them as either the syrup had run out or we had been given the wrong one. BEFORE I had finished saying about the syrup the worker was cutting in to tell me " no no nothing wrong with barrel I have just checked" so I then said well maybe we had been given max by mistake "no I have served 40 Pepsi's today and nobody else has complained." I said well you can try them try mine I have had a tiny sip "no I don't drink pepsi or pepsi max, but i know there is nothing wrong but I'll take them off " like it was such a big deal I could understand if we had drank half of them or somthing but we hadn't there was an issue ... It should of been sorry to hear that , maybe gone and checked how much was drank and then I'll remove them for you now . In my opinion it was bitchy and unnecessary we weren't pepsi bandits making off...

DO NOT COME HERE - Upon arrival the place felt cold and gloomy. From the beginning it wasn’t a good experience. The waitress got our order wrong and when she brought out the food it was absolutely horrible. The fish was so oily that it drenched the plate. I had to put a tissue underneath the fish so it could soak up all the oil, it also tasted not fresh and double fried. The chips were cold and the Mac and cheese tasted like milk. The coleslaw also had a slight taste of fish. My partner had the sea bass and I’ve never seen anything like it. The fish was discoloured and had an awful aroma coming off it.. the plating was horrendous let alone the sauce. Things like this shouldn’t be served to customers and especially be expected to pay for it. I left the plates aside and finished off my drinks.. when the waitress came she asked if everything was ok.. I had expressed the issue to her and she looked at us as if were crazy. She said she’s never had a complaint about all dishes not being good, however not good is an UNDERSTATEMENT. Her attitude towards us was also not needed as we were only trying to explain the issue. I don’t get how places like this are still running. If you want good gastro/pub food or any food at all do...

Unfortunately not a good review but i feel its needed, 1st off the place looks great from the outside its inviting looks great but thats where the great ends. Seating especially the booths are ripped and uncomfortable, it didnt take long for someone to notice we had sat down but that was short lived. Wrong table number put on our drinks so they took a walk around the place before getting to us not a big issue but then presented with menus which felt like a lifetime to be followed up on. The food its self wasnt bad far to greasy a little bit more time to let the grease soak away in the burger and especially the onion rings they were dripping. The staff then did not interact with us from this point on, tried to get staff attention for drinks but it didnt happen. Dessert time we had to flag down a staff member, tried to follow the order with some drinks but menu's were taken and off they went. After dessert we would of happily stayed for drinks but again this was never offered the staff really let the place down showing little to no interest with customers. We didnt wait to be brought the bill we got up, paid and left rather than hang round waiting. Continued our evening somewhere else as the service in 23...