Will is a Hero Among Mortals
If there were an award for the most outstanding, unforgettable service in the history of hospitality, Will from Cedar Tree Pub would not only win but ascend to the status of legend. From the moment we entered the doors of this enchanted establishment, Will's presence was nothing short of a beacon of brilliance.
In a world where good service is hard to find, Will is a shining star, a paragon of excellence. He greeted us with a smile that could light up a thousand nights and an enthusiasm that rivaled the energy of a thousand suns. His knowledge of the menu was encyclopedic; he described each dish with such vivid detail and passion that we could practically taste the flavors before even ordering.
Will’s timing was impeccable, like a maestro conducting a symphony. He anticipated our needs with the precision of a master craftsman. Our glasses were never empty, our plates were cleared with swift grace, and every request was met with a level of promptness and courtesy that made us feel like royalty.
And oh, the recommendations! Will’s suggestions were not merely advice but divine guidance. The dishes he pointed out were culinary masterpieces, each bite a testament to his expertise and deep understanding of the pub’s offerings. We were transported to a realm of gastronomic bliss, thanks to his impeccable taste and insight.
But it wasn’t just his service that stood out; it was his genuine warmth and charisma. Will engaged us in delightful conversation, making us feel not just welcome but truly valued. He has an extraordinary talent for making every patron feel like the most important person in the room. It’s a rare gift, and Will wields it with the skill of a seasoned magician.
In conclusion, dining at the Cedar Tree Pub with Will as our guide was an experience so extraordinary that it transcends the ordinary realm of pub visits. It was a journey, an adventure, an epic tale of hospitality that will be recounted for ages to come. Will is not just a server; he is a hero, a legend, a beacon of unparalleled service. If you haven’t experienced Will’s magic at the Cedar Tree Pub, you haven’t truly lived. Five stars are not enough – Will deserves the entire...
Read moreWe ate here Friday after my partner had worked all week all we wanted was a decent meal out. We reserved a table but upon arrival we were ignored and stood for about 15 minutes, the staff saw us but chose not to seat us or the many people stood behind us. When someone finally came they told us just go find a table... (very bad customer services) whilst eating we witnessed a very old frail man waiting for about the same time whilst a member of staff ignored him taking a call, this man should have been a priority as he was short of breath and coughing and looked about 90. The starter of chicken strips was chewy and inedible, i couldn't even bite through 1 piece. When our mains turnt up, (chicken burger with chips and onion rings for me and hunters chicken for my partner) my burger was of a lower standard than a mcdomnalds chicken burger, greasy and the same chewy chicken. A sorry spoonful of sloppy coleslaw to garnish the plate.
My partners hunters chicken was not edible, it was swimming in bbq sauce, see pictures... She ended up leaving her meal having only eaten a few chips and trying the chicken.
The staff were rude all apart from 1 server who seemed to be the only one who gave a hoot about the customers turning up, he actually made the effort to seat people and ask how the food was, (Kenzie - thanks fir being the only competent staff member) the other staff were rude and didn't seem to care about the customers, it's customers who keep this place afloat and treating people badly will drive customers away.
Overall we will not be eating here again. We spent about £65 here for an abismal experience I would definitely not recommend eating here.
Kenzie should be made team leader and should implement his work ethics amongst the other staff member to teach them how to properly address...
Read moreFood was great. Staff need to pay a little more attention to detail. We walked in and waited by the pillar that stated "please wait here to be seated" only for the lady on the till by the dessert to shout over to us "can I help you" whilst she was serving another customer and then we were told to sit where we like anyway. We sat in by the childrens play area the floor was filthy and there was random bits of cutlery everywhere on the floor including an upright fork which I watched members of staff walk past 6 times. It was only picked up when I made a point of pointing it out to someone. When we were served dessert a waiter just randomly ran to our table said 4 spoons and then proceeded to walk very rapidly away from our table not one member of staff even attempted to clear our main course plates from our table despite the fact that there was one member of floor staff wiping tables and another member of floor staff in a red shirt clearing main course plates from the table opposite us, our table was very cramped due to 4 of us sharing a dessert on a table which still had our main course plates on because we couldnt get anyone attention to ask them to clear it. We finished our dessert and left which was when the guy in the red shirt said "thank you and goodnight" to us the only staff interaction we had throughout our experience apart from our arrival and...
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