Costa Coffee — Restaurant in Wales

well.... where to start! first of all Absolutely no carpet in sight, I am simply not qualified to rate the flooring situation. awfully sorry, I've also not sat on the floor either so its harder to judge BUT, I will say its always a good coffee! but... there is one time i had a bad coffee : ( actually I had two in a row which I was like uh huh :( but its never eww, don't worry it could be worse! you're so welcome, Best Odeon costa whoop Bridgend can eat dirt yah I said it :( (I've been...

Tables remain cluttered with previous occupants’ detritus. Everything is sticky.

The service is slow despite not being particularly busy.

The Costa loyalty programme is not accepted though points are awarded.

I guess this is an Odeon franchise judging by the age and lack of experience of staff. This may not be correct and I apologise if I’m wrong.

A very...

Very slow service, mistakes made when making drinks. I was waiting to be served for 10 minutes to then be told that there are at least 5 orders still waiting to be made before me. On top Of that 2 large orders are being re-done. Despite paying I had to leave as my kids were bowling next door and I couldn’t...