Domino's Pizza - Cross Hands — Restaurant in Wales

I have lived in Cross hands for over 3 years and have ordered from here at least once a month to my works (Travelodge). Ordered today and received a call over an hour after i ordered saying they're having a problem with there delivery drivers. I could either collect or they would cover this order and refund me. Called back an hour later to find they have NO delivery drivers but have already refunded me! so i called my colleague and arranged to finish an hour early (before they closed) and called back domino's to find out they have completely cancelled my order. Wouldn't be too bothered if it wasn't the last of my money, a week until payday and i wasn't moving in a week! so have nothing in my house bar bread and beans! been a loyal customer for years, drivers know who i am and yet no care was given! absolutely furious and so upset, all i wanted was a decent hot meal. The irony is they are still offering delivery on...

They say the definition of insanity is doing the same thing over and over and expecting something to change...im must be insane... At least the 4th time there have been issues (in a row) and nothing gets better. Wrong orders missing parts of the orders delayed orders. Staff lying and being caught out. I keep saying 1 more chance...that expired today. They don't care dont understand customer service and my money will be better spent in a smaller local business....lets see if the non existent area manager and or franchise owner contact me as requested...9r maybe thats...

Second poor effort from Cross Hands.

Pizza shown as 24-31 minutes to delivery. Took 70 minutes to even leave the store and was paired with another delivery so delayed even longer.

Ingredients scrimped on, sauce almost non existent on one pizza.

Burger sauce absent on the second Pizza, a Cheeseburger pizza- the primary ingredient being the burger sauce! .

Both quite dry, not sure if that was because of the delay.

Cookies dry too.

Not sure what’s going on as this store used...