Domino's Pizza - Swansea - Fforest-fach — Restaurant in Wales

I ordered pizza for over 17£ The delivery man delivered my pizza without making sure it gets to the rightful hand … I waited until today to get top up on my phone just to call customer care they told me he dropped it at the reception and there’s nothing they can do about it … I lost 17£ because the driver couldn’t call with just 1£ … well it’s enough to loose a costumer for this act … I can’t buy pizza with 17£ and didn’t get what I ordered for.. you should look into this This shouldn’t happen...

Terrible! Staff are rude and will lie to cover for their poor customer service. I ordered to collect and waited 30 minutes with no other customers in store before despite being able to see my pizza was ready the entire time, I cancelled the order rather than wait longer. When I complained to their customer service about it I got a reply saying they were banning me because their staff made up allegations of abuse when confronted with the complaint. After that I wouldn't trust them to...

Placed a £50 order with the fforestfach branch @ 12 noon. We are based only 5 minutes down the road - didn't get our ordered until 1.40 pm which was cold - understand that they may have been busy but they need to contact their customers to let them know if they are going to be over an hour late. Offered a credit to our account but we will not be ordering from them again they should have offered a discount off the cold order we just ate. Shame really - very...