Newells — Restaurant in Wales

My mother went in this bakery, we come to porthmadog a couple of times a year as we love it here with the children. My mother was waiting in the Que, the person servicing with short hair said to one of the quests which she was cutting bread for she can wait she’s only a guest, in otherwise go somewhere else. I was really taken back by this, as it was really rude, I’m assuming they thought I didn’t understand what they were saying because they tried to be nice to my face. There was also a wasp feeding on the sugar buns by the front of the window, it went across all the donuts and the sugar coated cakes.

I come into this bakery because the chocolate cake looked lovely, what I didn’t think would occur was rudeness and you didn’t think I understood you, next time a ‘ guest’ comes in please be respectful because we are choosing to give you custom and we are still a customer.

I will not be returning I just needed to write this review as it’s been playing on my mind ever since just to make you aware I knew you were being rude and you know who I am because I looked different:) you made it quite clear you didn’t want me there so thanks for an uncomfortable experience and I hope you understand some people understand what you are saying when they come here regularly throughout the year:)

Many...

Stood in the shop and watched the lady behind the counter slowly make her way through a large order written on paper. She didn’t even look up to acknowledge I was there, smile or give me any signs she wanted my custom. Another lady who worked in the bakery was bringing in pallets of bread and also ignored me. I was the ONLY person in the shop and I stood there for 5 mins. It felt like they were waiting for me to leave, which I did. It was the rudest experience I’ve had in any shop. I am here on holiday from England and read another review about this shop from a lady who had a similar experience and were classed as ‘foreign’. I’m not saying I experienced any racism but I definitely did not feel welcome by any member of staff. To be blatantly ignored by everyone who works in a shop is an absolute first. I hope people read this and take note, whether it be people who work there, the owners of the shop or any...

Rude staff, says on the shop outside one customer in shop my dad was in the queue and a local walked straight in the shop so he decided to do so as thought well if the rule doesn’t apply to them then why should it apply to anyone else and then we he staff and customer was saying how rude foreign people was just walking in when customers was in the shop. Well how rude of the staff and customer was from the local area that they can call an English man foreign when he is coming in to give a local business more business. All I can say is if you are in the area on holiday and are foreign which we all are when we go anywhere new then avoid this shop told my dad not to have bought anything they don’t deserve customers if they can speak like that about anyone, foreign or not you shouldn’t be in business. Not acceptable comments...