The Bay Of Bengal — Restaurant in Wales

Disappointing Experience – Wouldn’t Recommend

Visited Bay of Bengal in Tenby with a family group of 16 and unfortunately, the experience was poor from start to finish.

Payment Policy: They only accept cash – which is bizarre in this day and age, especially in a busy holiday town where most people don’t carry much cash. No sign of card payment options, which was inconvenient and outdated.

Customer Service: From the moment we walked in, there was no warm welcome. Nobody asked if we wanted drinks or poppadoms, and when a waiter finally came over, his attitude was rude and dismissive. He showed no willingness to make small adjustments for dietary requirements, which was disappointing for such a large group booking.

Pricing: The menu was overpriced for what was served. Definitely not good value for money.

Food Quality: Sadly, the food was below average. Most dishes tasted the same – either overly sweet or far too tomato-based. The biryani was dry, and overall the flavour was lacking.

Tipping Issue: When paying, the waiter didn’t return the change and simply kept it without asking. After the poor experience, I didn’t even have the energy to challenge it.

Final Thoughts: I would not recommend this place. It feels like one of those restaurants in a town with little competition that can get away with serving subpar Bangladeshi/Indian food without making an effort. Poor service, average food, and outdated practices – sadly a waste of a meal out.

Reply to pathetic owner:

Wow. Where do I even start?

Your “preferred payment method is mentioned inside and outside” point — really? That’s the hill you’re dying on? Petty, irrelevant, and desperate. A professional would’ve just said “we prefer this method” and moved on, not written a novel about it.

The bill was over £235. The change was a lot more than the £1.35 you’re claiming. Pull up the receipt — oh wait, you can’t. Convenient.

The payment issue isn’t about “only £1.35.” The amount is irrelevant. Whether it was £1.35 or £13.50, your waiter pocketed the change without saying a word. That’s theft, and the fact you try to dismiss it shows exactly what standards your place runs on.

Claiming we asked for “extras at no cost” is just another lie. Nobody asked for freebies — we asked dietary questions, which any competent restaurant should be able to handle. Twisting that into excuses just makes you look dishonest and desperate.

“Extremely busy summer night”? Spare us. There were empty tables in plain sight. If you can’t handle service on a standard evening, that’s your failure, not the customers’.

And your ketchup/mayo excuse is laughable. We ordered completely different dishes, yet every single plate looked and tasted the same. By your own words, you’ve basically admitted your food is rubbish.

You keep preaching about “30 years in business,” but clearly you haven’t learned much in that time. My family has been in the restaurant trade since 1992, running multiple successful places, so we know the first rule of hospitality: treat paying guests with respect. You? You argue with customers online and embarrass yourself with defensive essays.

And that’s the biggest joke of all: instead of taking criticism, you rant, lie, and twist the story. You can’t even get a seasonal restaurant right, yet you love giving lectures about business.

You say your motto is “if you don’t like it, don’t come.” How exactly are people meant to know what it’s like if they haven’t tried your awful restaurant before? And as for your dig about it maybe being “beyond our means” — laughable. If anything is beyond anyone’s means, it’s stomaching food from a 3-star hygiene rated, substandard place like yours.

Final thought: It was never about £1.35. It’s about the fact your food is dreadful, your service is worse, and you clearly don’t know what you’re doing even after 30 years. Alhamdulillah, the only luck here is knowing never to waste money in your...

First time in Tenby was looking for somewhere nice to have dinner for our anniversary. Googled halal restaurants and the Bay of Bengal came up. We were sat down and had to wait around 10 mins for a waiter to come to us. No one came so we then had to call one over to order. We ordered drinks starters and mains. We ordered 2 large Coca Colas and the drinks were flat. I had to call the waiter again to get them changed as I am not having flat Coca Cola which they poured out of a bottle and gave costing us 4 pounds each. They changed the drinks and gave us the starters which were pre cooked. The lamb sheikh kebabs were dry and the meat was chewy. Definitely not fresh. We had to again call the waiter as they hadn’t given us our poppadoms and chutney. The mains came and I served my husband the rice and there were no mushrooms in the mushroom rice. I called the manager Tabath and showed him and all he said was is there no mushroom? And he carried on working. No apologies nothing to say he was sorting this out. I had to again call the waiter to see what is being done about my rice. He apologised and said that the manager forgets. The rice came again after some time and I tried to finish my meal but really wasn’t in the mood to be at this restaurant I just wanted to get out. After we finished we asked for the bill and that again took 10/15 mins so I ended up getting up and going to the bar to pay. I had to actually get up to pay what sort of service was that. I complained to one of the waiters called ridian and he just said alright to which I responded what do you mean alright? I was given flat coke out of a big bottle, I had to ask for my poppadoms and I had to again chase the rice which I had spoken to the manager about and I also had to get up and pay when I asked a member of staff for the bill. I do not recommend this restaurant at all. The service is absolutely shocking and I will not be wasting my money there again. The staff are a joke and the owner of the business really needs to re think his staff choice as the manager is not doing his job as should be. One star as if I could I would give none. Over priced and...

As a 58 year old who has had more curries than any other national cuisine,and a self-confessed curry addict, I might be more qualified than most to offer an objective opinion on this evening's offerings at the Bay of Bengal, Tenby. My wife ordered a Chicken Tikka Biryani and I ordered a Murgh Massala with extra chilli's and we shared an onion bahjee starter. The menu was un-extensive but offered the usual fare. If I were to rate our meals on a scale of 1 to 10 based on aromatic intensity alone, I would offer a 6.5. The bahjee starter was good and nicely seasoned, and the yoghurt sauce seemed freshly made, subtle and definitely not the usual luminous green, mass-produced offerings we're sadly all used to. On to the mains - we both found the chicken tikka in both our meals to be dry, and completely lacking the smokey depth expected. It seemed pre-prepared, inauthentic and not at all fresh. The keema naan we shared was lovely. Whilst both our meals were pleasant and enjoyable, they were both underwhelming and lacked the intensity, depth of flavour, aroma, and overall sensory impact you should expect from a curry set at this price. That said, we requested a sea view and it was brilliant! Service was polite and unhurried. I enjoyed the bottle of Pilsner I was able to bring with me (bonus). My son absolutely loves it, so we will be back soon to enjoy the sea-view together with the family, bring my favourite bottle and eat curry together in our favourite Welsh costal town. Overall, Bay of Bengal Tenby is worth a try. Request a sea-view table, but don't expect your meal to live up to a restaurant in Newport, Cardiff, Birmingham or London! AND remember to bring your favourite delicious wine or beer - It may help to make up for some...