The general picton — Restaurant in Wales

Didn't enjoy my experience tonight at The Picton.

Second time here and it was very disappointing.

Last time I visited, we were greeted by a lovely lady. Who made our night even though we couldn't drink in the pub, and only take away! Fab!

So tonight, I arrived with my two friends- signed in, handsanitsed, and then ordered our drinks and sat down.

While ordering out drinks the bloke behind the bar was very abrupt to my friend about what shots the pub stocked, thought ok no problem, continued to our seats.

Outside seating area was well presented and beautiful.

Only downside was the depressing music that was being played.

I approached the bloke behind the bar, and asked if there's was anyway of changing the genre of songs as it was awfully draining, who which my surprised I was greeted with a very abrupt response of "it's a juke box, its playing random songs".

I can't speak for every one in the pub but I, nor my friends didn't like his manner nor his approach to his customers this evening. I witnessed another table walk out and I over heard them mention as it was about his manner and attitude. I physically with my own eyes watched him being rude to another customer when he took his pint back as he asked for a different pint to what he was given, and his reply off the barman was "you pointed to this one not carling", there was no need for his manner nor tone. This wasn't the only incident I witnessed tonight.

I'm hoping when and if I return, either the lady is working or the barman has had an attitude change.

My stay wasn't long because of this, hopefully next time will be...

Absolutely vile place front back and inside how they are legally allowed to serve food is beyond me! We rang today to see if they had a table for a carvery the person on the phone had attitude wasn't friendly and quite inunformative! We entered the car park which was littered like a fly tipping point! We entered the rear door to see just 2 people eating and went to see what they had to offer in regards to food , the food was just vile and there really wasn't much of it! The atmosphere was very hostile as we're the staff and we left immediately!

I'm now tarnished with just this memory of the veg drowning in this water in a metal pot on top of other food with no source of heating for it whatsoever!

The front had clearly the local "pub lot" spitting & swearing outside with this absolutely hideous dirty bouncy castle for kids to jump on whilst in my opinion the adults just drink!

Most definitely isn't a family friendly pub most definitely shouldn't be serving food and most probably is a pub that homes and serves football hooligans or those who have no care to personal or social...

I agree with the others! If zero stars was an option it would definitely be that! This is the worst place I have ever been to for Sunday lunch. Ordered food 1 starter 2 dinners and 2 soft drinks, £31.25. There was only 1 other table in the restaurant with customers waiting for food (now we know why). My starter was placed on the serving hatch for 20 minutes, without someone serving it. I gave up, told staff I didn’t want the food, was told “they have to cook the food” my starter WAS cooked, and prawns left there going cold. God help the place if they had a big table, or more customers in the restaurant. Staff refused to give my money back, so over £30 for 2 soft drinks! Absolute joke of a place....