We have visited this cafe a few times now and always found it pleasant enough. Today, after having spent the best part of £20 on a toastie, a very dry fruit scone and two coffees, our plates were swiftly cleared away and we were just finishing our daily Quordle game. The cafe was fairly quiet and there was no one waiting to be served at the counter. We were therefore taken aback to find a female member of staff standing over us, asking what we were doing! We explained we had just nicely finished our drinks and were taking a couple of minutes to finish our puzzle. The staff member told us that if we wished to remain seated we had to go back and order more drinks! I can quite honestly say that I have never been asked to leave a cafe immediately after finishing my drink. In this day and age, when cafes tolerate people sitting for hours with laptops, a modicum of patience would have been welcome. We would simply not have occupied the seats had people been waiting for them. Oh well, you can have your seats whenever you like now because we certainly...
Read moreWhilst working in Kenilworth I decided to take a walk down the Main Street and stumbled across Arden’s whilst looking for somewhere to eat, the lady staff member who was serving me was lovely ! The reason I write this bad review is due to the service from other staff member’s I asked for the English breakfast without black pudding and bacon but in replacement another sausage which they said they wouldn’t do this after faffing around for about 5 minutes and then said the sausage would come at an extra charge even though I am not having two of the items with the girl serving me agreeing this should happen, they staff was rude to the server and she clearly felt uncomfortable leading me to walk out of this nice looking establishment annoyed. Sorry to have to leave a bad reply but it is very...
Read moreI did believe my breakfast and pot of tea at £7.85 was quite reasonable and the only negative I had to say was that the teacup and plate was a bit tiny. BUT half way through eating it the cashier lady came over apologising that she had charged me wrong and my breakfast was meant to be £7.20 + tea so I owed them more and had to go to the till after to sort it. Somewhat annoying considering a full breakfast with sausage, bacon, black pudding, beans etc was only £8.50. I asked if they would do me just 2 eggs and toast but for the sake of an extra £1.30 I would of ordered the full breakfast but what am I supposed to do when I'm half way through eating it??? The lady was very apologetic but when your already half way through eating it it does seem bad business to suddenly up...
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