Canvas Bar & Nightclub — Restaurant in Watford

One of the most disappointing dining experiences I’ve had in a long time.😢

Visited this place today with my family based on a recommendation from a food blogger on TikTik and it was a complete letdown from the moment we walked in. The restaurant was empty (on a Friday night), and there was no one to greet us. We had to go all the way to the kitchen and knock for someone to come out.😂

We ordered drinks: two apple mojitos (which were literally just boxed apple juice with mint and no ice) and a lemonade that turned out to be soda water. All drinks were served in cups—not even glasses. We had to return them and just asked for soft drinks instead.

Then came the food: we ordered paneer, fish bites, and wings. No plates or cutlery were provided—we had to ask, and the server looked surprised we even wanted them. The fish was extremely salty, the wings were basic at best, and only the paneer was decent.

Throughout the meal, not once were we checked on or asked if everything was okay. We decided not to order any more and just asked for the bill—again, no one was around. We had to call out loudly just to get someone to come out and take payment. No thank you, no goodbye, nothing.

It felt like a one-woman show run by someone with zero customer service experience. And an empty restaurant on a Friday night really says a lot. Honestly, you’d get better service at a fast food drive-thru.

Just sharing this so others don’t waste their time and money...

I always believe in giving businesses a second chance. First time I’ve been, a drunk customer was queueing and dropped £10. The security personnel bent down and took the amount. I challenged him and he denied it, that was over two years ago. My experience in the club was underwhelming and I didn’t rush back.

Anyways, date of second visit - 23 December 2022 , we ended up here because one of our party of 5 did not carry his ID. They let us in (without his ID), before charging us £10 each! The place was empty, drinks are over priced and there was so much security at this place it made us think that trouble is expected? .. Not a good feeling. Dance floor was not exciting. We would not be setting foot in this place ever again. Save your yourself £10 - there is not much going on behind those...

Terrible terrible place…. Went there for a ‘supposed’ nice evening with my partner till the unexpected happened with the Shishi we ordered. I had a leg slip and the shishi fell to the ground with my leg and parts of their sofa affected with the burn. We were in the upstairs part of the bar. As soon as that happened , a few members of staff came over and were unsympathetic to the unintentional accident and were ONLY concerned about the cubes which had affected parts of their sofa and payment. They requested we paid £500 for damages. They were not willing to compromise much and said the best they could do was 420. They were totally unsympathetic and were only concerned about collecting their money. Wasn’t bothered that I had a burn on my leg. The management was mean and nasty. I would...