The Pavilion by Howling Owl — Restaurant in Waverley

I have never been so appalled by the service which I have received today, the owner is not fit for a position of such authority. We were treated like outcasts by her and were harassed and pulled to one side for a chat just because we accidentally spilt a drink and we were ‘laughing too loud’. We requested pints of asahis and were poured ciders due to her own incompetence and this was once again blamed on us and then she refused to re-pour an asahi after we pointed this out, this happened twice. The disposable cup system is a scam as-well, we went to get the 3£ refund and somehow the refund was ‘declined’. It is a shame as the set up itself is lovely and we had no other issues with the other staff but I feel the owner needs to have a serious look in the mirror. I’m not the usual kind to leave reviews but this incident really ruined a lovely outing and will unfortunately stick with me for the...

The Owl is a much needed and wonderful transformation of the ageing Cricket Pavilion into a modern, energetic café with an après-ski style atmosphere for sundowners. Barista quality coffee, the best value paninis you'll find in a GU postcode and a great selection of cold beers/wines. When umpiring, the smell of sourdough pizzas (which are better than Franco Manca's) is quite a distraction. Loving the new decking overlooking the cricket pitches where Godalming CC's teams of all ages play! Massive congratulations to Wendy and the team and keep up the good work! (Noted that the spiteful review below was from an unruly, foul-mouthed group of boys purposefully trying to upset the calm and family-oriented environment....

We recently held our dear father’s wake at The Pavilion. Clearly a difficult time, Wendy was always super sensitive at every juncture and was very patient with us whilst we gathered numbers and requirements. The day itself went perfectly to plan - it was an ideal venue to have to ourselves, easily catered for the 120 or so family and friends. The food was amazing - so many commented on how good it was and how stylish and relaxed the atmosphere was there. I cannot recommend the venue and staff enough. I have visited several times and whether it’s for a coffee, attending a party and now recently dads wake - every time I am impressed and grateful we have this little hidden gem . Thanks...