Went for breakfast today with my wife , we asked if the breakfast was still on, was told no by a female bar staff, then told they do a all day breakfast, which was a little confusing, she then said the morning breakfast had just finished and the all day breakfast was the same just a little bit more expensive, my wife asked what's on the breakfast, this is when the female staff said two of everything, we then asked if she could explain what she meant by two of everything, only for the woman in an angry voice "don't talk to me like that" we asked what she meant to an in Audible grunt, we asked again and she repeated "don't talk to me like". With that I called over the manager explained the situation he apologised we asked him what was meant by 2 of everything, as we both don't like certain items on our meals, he took our order but the whole situation had greatly upset my wife.
The meal was good and the price was very reasonable, we had a nice pot of tea, but I was given normal sugar not asked if I would of had a diabetic alternative. My wife didn't eat hardly any of her breakfast as she was really upset.
Our overall all experiences was very much let down by the female bar woman, the other staff were very nice, our food was good what...
Read moreWent in today for a drink today as I always do, unfortunately the staff today were different to the normal staff, usually this is a well oiled machine, but not today!
It was amateur day, bar staff totally ignored me and when I approached to complain was met with a sarcastic comment and a member of staff that is obviously lacking in training?
When speaking with the supposed Manager he was neither use nor ornament, didn’t want to listen and was totally useless.
As I say he was new so let’s hope he isn’t going to be hanging around long?
There are better pubs in the area (Weatherspoon's right next door) and others such as The Elm Cottage were you will find friendly staff with good beer and food.. plus they aren’t rude...
Read moreReally rude staff, i asked if they have Menu's and get a very flat "yes" back. So I asked where they are, as there's non on our table or any of the four tables near us. She just says "they're on the tables." Right very helpful love. So after finding one I go to sit down and look at it. Menu was a dirty crumpled piece of A4 with food stains all over it. Prices have gone up £4-£5 from what they used to be. Nearly £18 for fish and chips. Yeah no thanks. Don't mind paying that when there's actually a welcoming atmosphere and not rude staff. Can see why there was only two other people in the bar and why the pub next door was absolutely full. We left and went to Alfies...
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