Subway — Restaurant in West Suffolk

Many times I order from subway, many times they make mistakes and many times I forgive but this is where I draw the line. I order food on justeat(won't allow me to review it there), order goes through and over an hour past the delivery time it states "enjoy your food" okay, maybe they're around the corner, cool. No, I have to call the restaurant and they tell me "it was delivered to someone else", that is absolutely NOT okay. I'm waiting for food to get here and get zero notification that they made a mistake until I call THEM. They either need to write addresses on bags, names or SOMETHING to get this problem fixed because now I have to wait additional time to get the right food. This will not stand

Edit: even after having time to redo the order they STILL forgot one item. Its not even worth...

Shocking stay away if you value your life

The food can only be described as sweaty greasy disgustingness the temperature in the facility itself is sweltering making for an incredibly unpleasant and uncomfortable wait whilst the gloveless men smash together the room temperature ingredients into a ‘6 inch’ peice of bread , which was not 6 inches , was smaller than what is was meant to be. On the window it stated the meal deal is £3.99 yet when I asked for this they tried to put this Frankenstein potato hash brown thing with bacon instead of what I asked for , they didn’t understand what I was trying to say when I said I do not want bacon and how much the quantity of meat was , ended up charging me nearly £6 and did not get my crisps or a drink , I’m flabbergasted do...

One word: Disappointment

I used to love Subway but since I moved to Newmarket, it's been one massive disappointment and awkwardness. If there are five guys at the counter and I still have to wait ten minutes before Captain Unorganised and Slowengers serve two, two people with one sandwich each before me, I seriously don't understand how this franchise can run.

Again I used to love Subway and used to get one couple of times a week but after I ordered through their 'amazing' app and got refused my order upon collection with no further explanation than I'd get an email from the office which I never got - I'd rather support small local businesses,...