Went here for first time for a friends baby shower. The service was awful. We had booked this week in advance and paid deposits for 13 people. However on the day, a couple couldn’t attend due to Covid. Despite calling in the morning to confirm numbers, we were told we had to pay for all the bookings. Fair enough, they may have already prepared food etc but then we were told that despite having paid for 13 people, they had thought booking was for 14 and rather than checking numbers with us, they charged us for 14 people. When booking the event, the website advertised unlimited tea, coffee etc but when we arrived we were told they’d changed it and now we could only have one free drink. The choice of coffees wasn’t great either…they didn’t have any decaf coffee available at all. Now, to the “best” bit…the food arrived, beautifully displayed on a tiered serving tray. All was going well until 45 minutes later, they waitress/manager came up and asked if they could take the serving trays and put our food on normal plates, as they needed the trays for another booking! When we queried this, we were spoken to as if we were being unreasonable! They said, if we didn’t let them have the trays, they’d have to serve other people on slate trays (and apparently that wasn’t acceptable but it was fine to take our trays???!!)! Finally, they then tried to overcharge us. Really not impressed and won’t be going back!