The Point Astley — Restaurant in Wigan

Went here for first time for a friends baby shower. The service was awful. We had booked this week in advance and paid deposits for 13 people. However on the day, a couple couldn’t attend due to Covid. Despite calling in the morning to confirm numbers, we were told we had to pay for all the bookings. Fair enough, they may have already prepared food etc but then we were told that despite having paid for 13 people, they had thought booking was for 14 and rather than checking numbers with us, they charged us for 14 people. When booking the event, the website advertised unlimited tea, coffee etc but when we arrived we were told they’d changed it and now we could only have one free drink. The choice of coffees wasn’t great either…they didn’t have any decaf coffee available at all. Now, to the “best” bit…the food arrived, beautifully displayed on a tiered serving tray. All was going well until 45 minutes later, they waitress/manager came up and asked if they could take the serving trays and put our food on normal plates, as they needed the trays for another booking! When we queried this, we were spoken to as if we were being unreasonable! They said, if we didn’t let them have the trays, they’d have to serve other people on slate trays (and apparently that wasn’t acceptable but it was fine to take our trays???!!)! Finally, they then tried to overcharge us. Really not impressed and won’t...

We where having our 1st visit here for our wedding anniversary Sue had Mussels to start i had Meatballs for mains Sue had the Veal i had the Mushroom risotto Drinks large white wine Sue a Gin & fat tonic . Sue loved the Mussels & i the meatballs but the mains didn't agree with our palate really overall underwhelming experience for us . The restaurant is well set out with a open kitchen & plenty of staff & they had a magician 🎩 performing card tricks , we visited on a Friday so maybe this is a weekend thing , client restaurant interaction , pleasant engagement with guests . See what you think on your visit , everyone's...

Called in at astley point last week on the w ay home from our daughters graduation. We arrived there at about 11:50,There were 4 ofus and asked for some Hot Chocolate only to be told they didn't have any, I then said I only lived around the corner and had some at home, the guy behind the bar said if I went and brought back the hot chocolate he would make some for us. So we decided on the white chocolate, but I'm sure this was just warned milk with sugar. We also ordered sandwiches, again to be told they were short of bread, uneventfully we got 2slices of stale bread each and a...