An experience from hell and beyond! Had an absolutely terrible experience in this place. Went there with a friend last Wednesday after a very nice night out watching a ballet, and I'm afraid to say the experience here really ruined our entire evening. The food was average (and below) with the onion bhaji the only nice item we tried. The curries were too oily for me and my friend's jalfrazy (which she asked to be medium hot) was so spicy that it brought her to tears.

But worst of all I have to say, was the terribly poor attitude of the manager. Apparently there is an offer of 25% off your bill if you have a loyalty card, and my friend, who had been there on the Monday with her husband, knew about it and had the card. Unfortunately she didn't have it with her. When she told the staff, the manager came round and told her without the card he is not going to give us a discount as advertised (although I was about to sign up that evening as a first time customer). After a little bit of investigation, we found out there is nothing important in the card (no numbers or a barcode that needs to be scanned), all it has is just a name which she was telling him and proving it with ID. The manager still said no in a very reluctant manner (not even bring your card later and we'll refund you), teh excuse being that he had no access to the database of the customers. We gently pointed it out to him that if there are no numbers and no barcode on the card and all he needs is a name, it's rather an unacceptable excuse to refuse to give the discount to the customers. The response to our point was very shocking and in fact disturbing: he started shouting at us very loudly and rudely and then when we refused to make the payment through him as a result of his rudeness, instead of replying to our request of calling another member of staff to settle the bill, he made us sit there for over 15 minutes! Imagine two ladies (my friend is in her mid fifties and I'm almost 30) at 11:30 PM sitting on our own being ignored while we are asking for the bill. And eventually I was asked to go to the bar to pay while this rude manager fellow carried on shouting like a mad man, let alone an apology. Well, I suppose I have made my point now; if you fancy a night of less than average food and terrible hospitality, then this is the place.