The Winchester Orangery — Restaurant in Winchester

I have always loved to visit Winchester Orangery as I have seen good reviews/post about it. It was our first time in Winchester yesterday and would really love to dine there. We are 6- a family of 3, a couple and a friend. I understand, we were initially told that they can’t provide seats for the whole group so agreed to wait for tables for 2. we were already seated when the other table near us became empty. Since one of our friends were seated on the other side, and since we’ve got a child with us, Seating too far from each other won’t be a “happy” dine-in experience. Asked one of the waiters if we can sit there and he said yes and will ask if he can merge the two tables. To make the long story short, we sat right next to each other but the lady who worked there became furious as “they have a system” being followed and refused to merge the tables as she said “we agreed to wait for tables good for two persons only”.

If you are reading this, I’d like to ask you, “If you are on our shoe, would you leave one of your friends eating alone on the other side even if you already know that there’s a vacant table near you?”

I APOLOGIZED but She kept on moaning while taking the plates left by the previous owner and was “banging” (don’t know which exact word to use) the salt and pepper mills on the table.

Instead of excitedly waiting for the food to be served, I felt extremely bad! I never had the time to make reviews especially bad ones but that just doesnt feel right. It was awful. It was rude. Not what I expected.

Outrightly POOR...

Very warm, welcoming and friendly place. It has a diverse menu with good vegetarian and vegan options. Despite it being very busy, waiting times for food is very normal. Whilst waiting in the queue staff members talk to you several times assuring you that your table is almost ready. They are not stressed and still can smile! Comparing this to all other options in Winchester, I choose this place every time. In the surrounding coffee shops you have to wait in a queue whilst staff members are annoyed that you are in the way. Other coffee shops have their doors always open as if it is summer and most have no table service and their menu options are either too much or too little. In Orangery, the doors are shut so inside is warm. Their menu has so many options. You can have a big meal if you like, if not there is a big variety of light lunches such as avocado or egg on sourdough. I paid £13.50 for my full vegan breakfast and plus 2 Americano and 10% service charge was £22. This was very good value for me with the service I received. For many times I skipped past this place because I found their decoration (artificial plants--too much of it!) very off--putting. From outside it looks like an expansive and alcoholic place! But inside it is a warm coffee shop with internet--like the big chain coffee shops only with better food and service. I would strongly recommend this place--just ignore the...

Very disappointing experience. We attempted to visit with my son on a Tuesday (not a busy day) - we got our buggy in to then find ourselves treated like we'd just walked into a private party. There was at least 3 available tables in view and upon asking the young girl serving looked at us blankly and said there's no room for the pram (and as a result for us) and proceeded to stare at us like we should leave. There was plenty of room for us AND pram including outside which was empty and I joked about leaving the pram outside so we could sit in - she continued to stare blankly. We then turned around to leave and carry the pram out and as we did another member of staff came over. We hoped she'd come to apologise for how blunt her colleague had been, but she simply asked us if we need help with the pram on the way out. Felt weirdly prejudiced and didn't appreciate the way they made us feel at all. Had space have truly been an issue it could still have been dealt with in much more considerate and customer service first way. Avoid if you have children or any cumbersome...