We went here to celebrate the selling of our house. We have been before and had excellent service and food. Tonight it wasn’t as good but we were still happy until we had the main course. It said plum sauce but it tasted of aniseed which I especially do not like and would not have chosen had it said that. The head waiter came back and said it was plum sauce and it was just my taste but as I was here a couple of months ago with the same dish and it tasted utterly different. At that point a customer came over to us and started to give us hassle saying she was a food critic and we didn’t know what we were talking about. The waiter offered to bring the chef over and we said fine. We had another couple of courses and were then presented with the bill. We asked where the chef was and were told he had gone home. At this point the the two customers who has been commenting came over and one grabbed my partner by the neck and said we had to pay. At no point we had said we would not pay. At the same time the female snatched my phone as I tried to call the police and walked out of the restaurant with my phone . It was obvious the waiter knew who these people were and that they were somehow associated with the restaurant. Despite both being assaulted we paid our bill. The waiter said we could go without paying but we paid it because that’s not who we are but will NEVER eat in that restaurant again and I would advise anyone who doesn’t like a course to be careful what they say! The police are...
Read moreWhat an amazing find! Having lived away for years, dining regularly in superb restaurants in Hale, Altrincham & surrounding areas, we are now moving back to the Wirral and exploring the restaurant scene. Heswall is known as “the place to eat”, but Nova is on another level. From the subtle classy decor and the warm professional welcome from James, we knew this place was special before the food arrived. The set menu was very reasonable and the choices were great. The food itself is worthy of Michelin stars, and the presentation made it almost too good to eat. Complimentary hors d’oeuvres, fresh baked bread & petit fours were just the icing on the cake. I cannot recommend this place highly enough and will return as soon...
Read moreOur latest visit was on May 1st for a wine pairing night. There was also a representative from the wine supplier company, who gave interesting little talks before each course about the wine we were about to drink. He also came round to chat to people at our tables as he offered more. That was welcome entertainment and often created another link to the people on other tables. The food was very interesting too, in a very tasty way. There is a one way little road outside with limited amount of parking but that's a handy place for taxis to drop you off. We parked in a public car park and walked a short...
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