Arrived to an empty cafe, with just 2 staff present. Our group of 7 were eager to sit together, but the staff said all the larger tables were booked for regulars; Ok, no problem. When we asked to put a couple of smaller tables together, it was met with annoyance from the staff. An angry and dismissive tone was used to say “just do it” numerous times. All we wanted to do was sit and have breakfast together in an empty cafe. Our only option provided by the staff was to sit outside. We were made to feel very unwelcome, so just decided to leave and go elsewhere.
As a white English man, this is the first time I’ve experienced this kind of behaviour in response to polite request to sit together, and spend money in an empty cafe. My Indian friends are more used to this kind of behaviour.
I’ve also owned a cafe in the past, and just find their behaviour baffling. If it wasn’t straight up racism, then the staff really need to look at the way they treated a group of customers who were polite, and eager to spend money in a cafe with various positive reviews...
Read moreInteresting experience. The place on the inside is very nicely laid out, quite cosy and inviting. This is where the positives end.
I went with a group of friends (for context, we had a doctor, a couple of accountants, a teacher and an aerospace engineer among the group - hardly hoodlums off the street). We walked into an EMPTY venue and asked if we could be seated as a group. The gentleman staff member immediately responded by saying the seats inside were reserved for his regular customers, and the 7 of us would have to sit on the outside tables. We asked if we could combine two smaller tables at the back and sit together. Remember the WHOLE place was EMPTY. He then started huffing and puffing, looked at the female staff member and said 'just do it'. Over this whole time period, he didn't make eye contact with any of us.
I am not making assumptions, but I do wonder what would have happened if we were a group of white British people paying the café visit. My 2 white friends in attendance were shocked. Enough for all of us to leave and...
Read moreVisited yesterday with two friends and our babies to escape the rain and have lunch. I was taken aback by the “welcome” - no hello or pleasantries, just “we aint getting three pushchairs in here, you’ll have to sit out there” (in the arcade). Firstly, I’ve definitely sat in smaller places with our prams but we didn’t mind where we sat really, just the manner in which we were told! The service after this point from different members of staff was fine & food was ok, but not good enough to save the whole experience. Not child-friendly. Won’t...
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