If I could give this place zero stars, I would. My husband made reservations for their back room a month and a half ago for our daughter’s first birthday party. We had about 20 adult guests coming from out of town and thought this would be a good spot to host everyone. When we made the reservation, they assured us the room would be ready at 1:00pm. They also told us they had a fridge where we could store our cake until we were ready for it. We knew we would need to purchase a buffet for everyone, but were happy to since we could decorate the room, everyone would have something to eat and we wouldn’t have too much to clean up. On the morning of her birthday, we called to double check on the room reservation and to find out how we should go about paying for everyone. We were again told the room was ours, that it would be ready at 1:00pm and that they would count the cups we used so that we knew how many people to pay for. We showed up at 12:55 and the place was full. I could see from the entry that both party rooms were full of people. I spoke to the girl working and she said they don’t have room for us. She said we could ask people to move and use part of a room but that we couldn’t use the whole room or keep it separate for our party. I asked to speak to a manager. The owner then came out from the back. He took his time, looking all around, talking to other people and checking a book before finally coming over to me. I explained that we had a reservation, that we had 20 adults coming, and that it was my daughter’s first birthday. He told me that there was no way we had a reservation, that they don’t do that on Sunday. I told him that we had reserved a month and a half ago, and that we called to confirm that morning. Again, he just said that we could wait and maybe some people would leave and we could push some tables together. I was livid. I told him no, that this was unacceptable and turned around and walked out. My husband then came in (he had been gathering decorations and gifts from the car). He again asked about our reservation. The girl showed him the book that even had our name written on it saying we had a reservation. The owner never came back to talk to him. At this point, we had to call all of our guests and tell them not to come. This place literally ruined my daughter’s first birthday. DO NOT GO TO THIS PLACE!!!!! We will be sure to let everyone we know how horrendous this was and how poorly we...
Read moreYesterday was our first time in Aberdeen. When looking for a place for lunch, we were happy to see a Pizza Ranch and pulled right in. I don't know if we hit an off day or what, but the buffet was not a good as expected. When we went to the buffets, there was no chicken, no biscuits, but there was gravy, and only several old pieces of pizza. I waited quite some time for any pizzas to come out and the two that did were pork. I continued to wait for a while and no more pizzas came out, so I ordered a pizza. After waiting a very long time for this pizza, I finally went to get a salad. When I got back to the table, the pizza had been brought to the table. By the time I started eating, my sister and niece were nearly done. In addition, the dessert pizza was cold despite being just brought out. I guess I'm used to the great buffet at the Tea and Sioux Falls Pizza Ranches. This was incredibly...
Read moreUpdate- it's getting better.
Whoever is in charge tonight, I'm sorry but very disappointing pizza selection, actually horrid. About 3 cheese pizzas full time and a couple lily pad pizza's that have been sitting there all night. Oh and of course a pepperoni here and there. Dirty plates, felt like 60 grit sand paper on some of the plates, you could have stuck them on a drill and polished concrete! But for the most part it's usually a good place to eat. But when you need a three trillion dollar spending bill to bring your family to eat there, then sit and look at burnt cheese pizza coming out left and right I get a bit grumpy. Ask for something with some GREEN olives, they throw some BLACK olive on a pepperoni! But what do us peasants deserve.
UPDATE: It's...
Read more