Poor Poor Service and Food!!! First of all, we went for a date night and wanted to sit on the patio. I asked if they could turn on the fireplace mounted in the wall and the the TV’s that were mounted but covered up. The waitress told me she would ask and then came and said they weren’t working. Another waitress ended up coming up, older but would not speak English to me so I tried to communicate in my not so perfect Spanish. First I asked for the mixed drink menu and an aqua con limon. She never brought me the water but brought my husband his drink. When she brought the menus, I pointed to the mixed drink and she was attempting to read it back to me as if I had to tell her the ingredients that were shown on the menu. That was the first issue, when I finally got my Mexican Candy $9 drink, it didn’t even have Tajin on the rim and I still never received my water with lemon. Mind you, they were dead and we were the only customers. When asked to order, still in spanish, my husband ordered the fajitas. I had a coupon from a booklet I bought from my nieces’ fundraiser. It states buy one entree get one free with purchase of 2 drinks (excluding fajitas, seafood or chile rellono). I tried to explain to the older lady waitress that I wanted 2 sour cream enchilada plates with no bean but double rice. She took the menu from me and told me I could only use the combination plates for the coupon. She grew upset when I tried to explain to her the fine print on the coupon. She ended up getting a man to come and ask what’s the problem. I explained and he said it was fine. As we waited, the mosquitos were terrible so we went inside. I still have no water as I asked for. He tells us we cannot sit at the table to watch the tv and had to sit right against the wall because they had limited seating. There was one other couple in the restaurant. My husband got his fajitas and they look nothing like the video from the previous review. Not steaming, just on a plate. My enchilada plates were soaked in salt, I am sire purposely, that I couldn’t even eat it. Do yourself a favor and don’t go here. I didn’t even get the double rice and never got a water. They even had the audacity to charge for both plates of sour cream enchiladas and keep the coupon. Their food was very small portioned, our bill...
Read moreStopped by to grab some take home, we had a sick grandson with us and didn't want to spread any germs. We were under the impression that this restaurant was in the same category as Chipotle's, Panera's, and Mooyah's Burgers. It's not a fast food place like Taco Bell, but not an Abuelos where you spend $20 on one person per plate or more, but it was, dang close enough! They did renovate the old Jack in the Box, but didn't expand the building, and no advertising for grand opening and VERY VERY SMALL DINING so going in we had no clue it was an "upper priced" place.
Boy, were we wrong! Had to wait to be seated. They had a bar except no service there. When we asked if we could just order for takeout, our waitress didn't seem to be happy. We ordered, and 4 other tables came in at the same time or or up to 10 minutes after. They all were served, and two were completely finished before we received ours. Nothing we received needed the 40 minutes we waited to get our food. We had already paid out, so we just set at a table with not even an offer of a glass of water!!! I, at first, order one of the specials. One taco, one enchilada, and one tamale. This is my favorite combination type/mix of Tex-Mex. Well, they had no tamales. So I asked for the taco and 2 enchiladas. My taco shell was so hard I just emptied the contents on my plate and trashed the shell, refried beans were some of the best I have ever had, beef enchiladas were ok, the rice was almost tasteless for $12.99 not worth that price!!! Have had much better for much less. Hubbies had the 4 Barrita tacos (street size) with 1/2 cup of pinto beans, and that was $14.99. He said they had good flavor, but we would not be back to eat there. I can get higher quality, flavor, and quantity at Oscar's or Casa Herrera. Now, Scott's kid's burger was the size of an adult one except he never received his drink. With our take-out and the price, you would think that we would have received chips and hot sauce. NOPE What makes me angry is that they are passing on the fees, to their customers, that the banks are charging them for certain types of accounts/certain types of payments/general business fees. It's like charging a customer for a glass of water, eating utensils, napkins, or the dinner wear you're...
Read moreI really wanted to rate Mexico Viejo higher, but I just could not. Really, a 2.5 star rating would be best at slightly below average. First off, the good. The margaritas are strong and go down smooth. The skillet queso fundido with chorizo had amazing flavor and was bubbling when it came out. The tortillas were a little thicker than you usually get in West Texas. It's more of a southern tex-mex tortilla, which I actually enjoy better if it's a good tortilla, and these were. The tortilla held up well and had a nice chew factor (do not confuse this with chewy). The tamales were obviously homemade and tasty, and the green sauce on top was also really good and flavorful. The beans were also very good with a different spice combination than you normally see in West Texas. Next up the Ok??? I ordered a combo plate with a taco, burrito, and tamale. The crispy taco had a weird, almost minty flavor to the taco shell, but the actual taco meat was delicious, and veggies were nice and crisp. The other, "huh? Why? " was my burrito. As you can see, it looks more like a soft taco. Maybe this is the way they do burritos, and if it is, I'll know for the future. The salsa was also different, and I'm still undecided on if I liked it or not. Now the bad. My biggest pet peeve is charges on card transactions. Especially when the charge is not clearly displayed. Be aware there is a 4% charge for any card used. My problem with this charge is that it assumes there are no charges to take cash. This, however, is not true as you need to have a trusted employee count and deposit the cash at the bank by hand. This takes time IE labor costs. Additionally, there are operational costs in running the risk of incorrect change being given, employees skimming money out of the till, or the risk of counterfeit bills. All of these are "hidden" costs to doing business in cash over cards. However, business owners only view the transaction fees from card vendors, so it is easier to assume there are no costs with cash. This also factored into the...
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