I called around 12.20pm on 9/19/20 and some gentleman answered with a very grouchy voice. I asked for an Italian hoagie and he said "Is that it?" I had to say that I wanted mayo on it. He didn't ask. He wasn't at all encouraging and lacked proper customer service skills. After stating that I wanted no salt on it, he said "yea, I don't put salt on anything...." Further assurance of poor customer service and general people skills. After affirming that I wanted lettuce, tomato and onions on it, he said "gimme about, eh, 15 minutes" in a very poor tone like he was bothered and bored by my call. Upon arrival, I did not have a mask. I am unable to wear a mask because of my medical condition. I walked past a few customers who were sitting down and others social distancing. Before reaching the counter, the same gentleman said "You need a mask to be in here. Where's your mask?" I said "I don't have one". He said "GET OUT! All of society wears a mask now."....and he pointed to the door. i was embarrassed and quite appalled by his behavior towards someone with a medical condition and is under the assumption that all people can wear a mask. I was embarrassed to tell him that I have a medical condition in front of other customers who witnessed this behavior. I have been in this establishment before and was not condemned for not wearing a mask. I can't imagine a society where we are convicted of a crime for not doing so. And I completely understand the times. I noticed the counter has a protection barrier between the cashier and customer and customers were social distancing. I felt that everyone was safe. I wasn't even given the courtesy of a warning next time or even the option of curbside pickup. HORRIBLE CUSTOMER SERVICE TO SAY THE LEAST!!! I have been to other restaurants that welcome my disability and I've should've known not to detour from such places. You have officially lost me.....