Ferrandos - Richland — Restaurant in Aiken County

Our experience at Ferrando's sadly did not meet my expectations. I had heard good things about it and we decided to give it a try. Ill start off by saying that our server was great as well as the other staff members we interacted with.

We ordered the cheese bread - this was the only thing that I thought was decent. It could have used a bit of salt in the dough, but otherwise it tasted good. Our Mozzarella sticks didn't seem to be made in house, and I did not like them. My husband order a Stromboli, and he said it was okay. I asked my waitress if the pasta or pizza was better. She said she preferred the pasta, so I went with the baked ravioli with meat sauce, and I added sausage to it, and picked a Ceasar salad to go with it.. salad was meh, But edible. The pasta was not a good dish. It was sweet, the meat in the sauce was dry, and It felt like it was microwaved, not baked ( I did not ask, though. This is just my assumption with the uneven heating and lack of browning on the cheese on top)I ate one ravioli and tapped out. Overall, pretty dissatisfied with the food taste wise. Based on the dough from the cheese bread I wish I had gone with the pizza, it would probably have been more enjoyable. Also, it didn't seem like there was anyone in charge there. We asked if they had military discount, they said yes, but came back to say that no one who knew the code to the discount was there. It wasn't a huge deal not to get the discount, but shouldn't there be a manager there? And shouldn't a manager have access to these codes? Overall, dissatisfied, and it's not somewhere we would want to revisit if this is the quality of...

Was honestly disappointed with the everything here. We ordered the pasta dinner. The best part of the meal was the salad. It was 27 dollars for a kids meal and a pasta dinner and drink. I honestly feel that I've had better canned pasta. The pasta lacked any flavor. The marinara was clearly watered down. Even my 4 year old noticed, saying, "what's these juices?" The bread was cheap cheap and didnt even taste good. I wouldn't have paid more than 8 bucks for the whole order had I known the quality. The waitress never refilled my drink. The service was subpar. One waitress just set down the plate and didn't even speak or acknowledge us. It wasn't the one waiting on me but another lady. The restaurant atmosphere is dark and cold and almost looked abandoned. It is in desperate need of a revamp, and I'm honestly surprised this place is still in business when it's being run this way. The noodles looked like they were cooked long ago and reheated, as the edges of the penne were white. It was blatantly obvious that everything was reheated, save for the salad. I don't think I've ever had such a poor experience at a restaurant before. I will not be back, and I doubt they'll even be up and running long enough to...

This establishment is clean, staff was professional, friendly, and has great Italian decorations + atmosphere. Multiple TVs for sports and news is nice!

We got the Huge 20inch half pepperoni / half cheese pizza and cheesy breadsticks. The pizza was amazing.. great sauce and cheese flavor! The breadsticks were mouth watering and packed huge flavor. We were told it would take up to 30 minutes to be ready but the order ended up being done in only 10 minutes. Overall, VERY IMPRESSED!

Big shoutout to the cook, Garret? Super friendly, professional and made the experience the cherry on top!

Highly Recommended!

(Note to owner(s), I would highly recommend putting a sign up at your register asking patrons to rate their experience for your restaurant on Google. More reviews mean more customers....