Two Okemos locations. Usually visit South Okemos Rd. One off Marsh Rd is very similar. Frequent customers for several yrs. Have ordered a variety of items. All items have been well prepared and consistent high quality. The cleanliness seems to be unusually high. During pandemic the wrkrs all wear masks and gloves. Most menu items are quickly produced. Limited indoor dining and restroom access until 8pm. The wrkrs are usually efficient, competent, and helpful. Apparently higher quality wrkrs (i.e. fewer tattoos, male nail polish, neat, clean).
Update 06/25/21: Food quality still good. Service is spotty depending upon who is working. Some take-out orders have no napkins. One wmn wrkr speaks so fast, she is hard to understand. Dining room sign says open until 9pm. But they stop seating ppl at 8:30pm. Lobby and restrooms open until 9pm. Restaurant drive-thru open until 10pm. So not very customer friendly.
Update: July 23, 2021- Very busy on a Friday @ 6:50pm. Drive-thru backed up abt 8 cars. Ate outside. Traffic ebbed & flowed. Have gotten Crispy Chicken sandwich today & recently. Very good sandwich. With: lettuce, tomato, & mayo. Can also get: onions & pickle. Got take-away packets of mayo, horseradish, & ketchup. Chicken patty is thinner than Popeye. But, Popeye only comes with mayo & 2 pickle slices. It's thicker, still a sandwich. Ordered inside to use restrooms. There were 7 EEs wrkng the counter, drive-thru & dining room. Men's room was dirty, trash bin full, etc. Told counter guy. Another wrkr, within mins, was seen chkng it out, cleaning in there, dining area & outside trash bins. They were on-the-ball.
Update: June 18, 2022 - Service slipped tonite. ordered shrimp dinner, service was prompt. No gravy on mashed potatoes. No butter for bun. And ... Very oddly, no napkins. I always chk my orders at other fast food places. Didn't need to chk Culvers b4. Suggest you chk your order. The omissions above are pretty basic. Disappointing. Tried their malted chocolate shake. Surprisingly very good. Hard to find malted shakes in...
Read moreCulver's always produces a great meal. I've enjoyed them ever since they were a strictly Wisconsin thing. (Arrival night of family reunions always ended up at one in or near Fort Atkinson.) The quality has always stood the test of time.
Burgers are always fresh and cooked to perfection. Every month or so a seasonal burger comes in, and they're tasty but cost you heavily on caloric intake. The fries? Passable. If they get cold, toss them. What little flavor they have vanishes at that point. Get the onion rings instead...but they cost you.
On my most recent visit I got the custard. Specifically a chocolate concrete mixer with Oreos and cheesecake pieces. This was so delicious I momentarily forgot why I don't normally order them. Oh yeah, I'm lactose intolerant. The lactose content here is greater than you get with normal ice cream or a milkshake from McDonald's. (They just whip some soft serve.) If there were a lactose-free option available, that would be great. However, I think it would really cheese off the people of Wisconsin if that...
Read moreCulver's has been one of my favorite places. When I stopped at this one I expected it to be just as good as always. I ordered a new burger combo but I asked for Onion rings with my combo, instead of fries. I expected to pay additional and I didn't mind. When the young lady brought my order it turned out that they gave me fries. Culver's, at the many stores that I have visited around the country, have great onion rings. I went back to the counter and told the person who offered to help me what had happened. She told me that they would get them for me. In a short time she brought them to me. I was really disappointed because they appeared to be really over cooked. I didn't feel like going back to the counter, so I ate them anyway. Perhaps I should have complained but at that point I was hungry and simply wanted to eat. When you're really hungry, you'd rather eat than anything else. But it did leave a sad taste...
Read more