Smiley's Cafe — Restaurant in Alamogordo

Hello fellow restaurant-goers,

I am leaving a review for Smiley's Cafe due to my outright dismay at the standards of Smiley's Cafe. If you love Smiley's Cafe, this review isn't for you. However, if you have a penchant for delicious food, quality service, and nice restaurant surroundings- don't ignore what I'm about to list.

Smiley's is a buffet. The one time I went there, on November 15th, 2023, some of my food was lukewarm. If the food is lukewarm in the serving basins; it isn't food safe. And no, I didn't wait for my food to get cold.

Secondly, the food doesn't taste 'right.' At least not the soup that I got. I didn't eat any more of it after I tried it. (And I eat things that are seasoned poorly.) This soup tasted wrong.

When my boyfriend and I entered the Smiley's Cafe unit in the mall, none of the tables were clean. If I recall correctly, there were no other customers there. We were assigned a table that I wouldn't have chosen, because the staff member chose that one to clean.

As I was sitting down at the table, I pulled out the chair next to me to set down my stuff. The chair had a huge chunk missing-- ripped open. If I were the restaurant owner/manager, I would have that chair replaced! Also, the water that I was served had a dirty film floating on top. I didn't drink it.

After getting my food - I looked up from my chair - and in the corner of the restaurant; there was a huge spider web-- CAKED with dust. Horrified, I thought to leave- but since I already had my food; I decided to give the place the Genevieve Parry, (or Gordon Ramsay-style,) treatment.

After I left, I felt dirty and gross on the inside.

Wouldn't recommend, and honestly would vote to have the place shut down. It makes Alamogordo, NM. look like a joke.

I already put in a tip to the State of New Mexico's Food Safety Program.

I went back in to Smiley's on the 8th of December and took a photo of the spider web- which I've included for my review.

Thanks for reading.

P.S. My boyfriend wrote this:

"There were what appeared to be food stains and small bits of dried food stuck to the wall next to our table, and they looked like they had been there for a while."

He also mentioned to me that he got lukewarm teriyaki, and another dish with soggy breading.

Food in buffet tables should be kept at a temperature of 140°F or above. Not to mention, changed out with fresh food...

first time eater at this Very small place in Alamogordo mall only few tables. Always seems to be very busy especially on a Sunday where all the people go after church it's quite packed.I gave service only three stars because it's self-serve so there really is no service except for the cashier, I gave three stars for the food but to be fair I did not get a chance to try all of it. They do have a fair selection however of buffet items and I believe they have a per order menu if you want something that's not on the buffet. what I did try was a bit salty and oily but that's to be expected considering I chose spring rolls fried shrimp etc, maybe the other selections are better, and I also gave the atmosphere 3 stars because it's such a very small place That's really jumping with people so you're pretty much fighting for floor space and seating when getting your food you might have to sit out in the mall. And on it's busy days it's very hard to maneuver while you're getting your food with all the other people either standing in line at the cash register or trying to serve themselves pretty jumping place. All in all it's a very good place if you want to fill up for not an expensive price, chances are you will find something that you like. And let's face it it's hard to beat the price so if you want to get full and have a quick bite either take out or sit down you can't really go wrong. You can stuff yourself for...

The food was almost okay almost tasty but everything went South I could not eat anymore once my husband had to kill the fleas on our table The health department seriously needs to come in and have this lady clean up the place it is very very very very very dirty there are roaches and mice lurking underneath the dessert table behind the counter The dishes not clean they are still crusty The place has a stench smells horrid there are cobwebs on the walls and Corners that have been there since the restaurant opened

The health department needs to observe how they keep on putting food on top of food on top of food they do not put fresh food they do not change out the food they continue to pile up food on top of the old food that is food poisoning waiting to happen bacteria multiplying every time they pour hot food over the old dirty food

The lady manager server everything lady is the most rudest person on Earth We will never return and we will ensure to tell everyone we know to stay away from...