I have never been tempted to go to an Arby's (we had some back in Texas and I never went there either, i guess my personal curiosity wasnt enough) but my son asks if we can go every time we pass by. One day I finally decided to go through the drive-thru to buy him a sandwich. I figured i'd see how delicious they were and, based on this purchase, decide to come back in the future. Too bad i was not impressed. If anything I was in disbelief that they would charge me $9 for a sandwich that didnt have much meat inside. They try to make it look like it does but as soon as you open the sandwich you can see the meats been pushed to the center so there is no meat on the edges of the bread. It was like I had ordered a kids meal but Im 100% sure it was a regular meal (to be honest, im not sure if they have kids meals). This is too bad because the sandwich looked good before I realized it wasnt worth the cost. Also, as a first time customer I was confused as to what Arby's restaurant represents. Are they a healthy restaurant or not?? They have sandwiches on the menu but have fries for sides. The tater tots (cant remember what they call them) I got with the sandwich were pretty oily (i ordered them because I figured they would be baked). Again, confused on Arby's food theme. They also take longer than expected to make a sandwich. Im sure the fries were already made because they werent piping hot and we didnt ask for a special sandwhich (we got it how its made on the menu). The restaurant wasnt full, either, so I dont see why it took that long. I will not be coming back any time soon. I know some people will say, give it another try, but.... if i give it another try and am unimpressed again, they will ruin my experience for all other Arby's. So I rather wait it out. I do NOT recommend anyone go here to spend your money on a half...
Read moreMy boyfriend and I went through the drive-thru on our lunch break at 1:00pm only having less than 20 minutes to eat. First they weren't even listening to us ordering, then when we got our food we parked in the parking lot to eat it and they never gave us dressing like we asked, my boyfriend never got his aju sauce with his French dip I didn't even get what I ordered, they gave us mozzarella sticks when we never order those. Had to go back through to get the chicken nuggets and fries that I ordered and paid for and literally only had 10 minutes to eat. What I would really like to know is how do you get an entire order wrong when you only had 3 other cars that went thru the...
Read moreIn terms of fast food, Arby's seems to be one of the only functional places in Eagle River right now. With the exception of Panda Express, everyone else always, without fail, takes 30 mins or more to make one simple meal. At that point you might as well eat at a real restaurant. Arby's usually has my food ready in 5 minutes. That alone gets a high review. Staff is pretty fine. Lobby is consistently open, which is a major plus. Only real complaint I have is that the tables are always really dirty in the lobby. Other then that, this place is...
Read more