Boba Tree Cafe — Restaurant in Alaska

My family and I are a huge fan of this place, the owner is very friendly and welcoming to anyone who walks in her Boba cafè. But today's experience was the worst. It appeared to be a young youth who is managing the shop, he was friendly but still appeared to be judging my sister and I the whole time he makes our drinks. After he made our drinks, he did not take accountability on the drinks he made, didn't inform us what happen or even take the time to remake two of my smoothies that appeared to be a 16oz in a 24oz cup. He just smile and didn't apologize. When confronted he just smile and said he attempted to make two drinks and that was all that amount to and just say thank you for coming. I was not happy with his customer service or his response, as a person who works in customer service, I make sure I take accountability of my mistakes. I however stated his service was the worst, left...

Just came into Anchorage for the week and was extremely excited when I heard there was a boba shop here. Unfortunately, after ordering, my family and I were quickly disappointed. Each boba drink we ordered was VERY chalky in taste and unappetizing. My sister observed that there were powder bins for each drink which explains this. I'd be okay with powder drinks if they tasted good, but unfortunately this wasn't the case with our selections. The prices were also very expensive so it was all-in-all a negative experience and I don't think we'll be returning with our patronage.

Maybe I'm spoiled in my home city with boba shops that brew tea daily, but this experience was definitely a let-down. I appreciate that they offer boba, but I hope this shop changes and improves their ingredients so that they can represent boba well and show that it doesn't normally taste like...

If you're looking for boba in Alaska, you've probably seen a few of my reviews for various places already... Disclaimer - I try to rate on a bell curve for my preferences.

The milk tea was a standard powder... Not bad, not great... (I like real tea flavors), similar to California's Lollicup or Quickly back in the days. Did leave a fake sugar film in my mouth though

The boba was chewy but clumped together (as the guy scooped it in my cup I can tell it was stuck together like they didn't put enough syrup in the container) so I didn't finish it, not to mention he put a decent amount of boba in my cup.

So place is standard, there are other options like taro and smoothie. If I was in the area, I'd probably stop by...