Worst customer service I have ever experienced. I was here with my friends for a dinner around 0820 pm. We did not get our dinner and even our ordered drinks till 9 pm. They cheated us with their evil practices. They took our order and decided to tell us after delivering our food that they were out of rice. She did not even apologize. She expected us to eat our curry without the rice. It's ridiculous. We had to ask for roti afterwards and she did not even offer us any. This is definitely the worst customer service I have ever experienced. Now, I am Nepalese and they are also. She was paying more attention to the other group of customers than us as I noticed. I hated it. When we ordered our drink, she brought us the smaller portion even though we ordered the big one. Her excuse-"I can't reseal the big bottle after opening it." She tells me that the bigger and smaller portions cost the same. She charged me $15 dollars for those three smaller portions. We were planning to divide the bigger portions between each other, but she was trying to make extra money by charging us more. I am never returning to this place again. Food is not that great for their prices either. Be cautious, they have...
Read moreDining at Kathmandu Restaurant was a culinary experience I'll never forget. My meal, the Chicken Tikka, was a masterpiece of flavors, perfectly cooked and richly seasoned, making each bite a delight. Accompanied by their garlic naan, which was soft, buttery, and infused with just the right amount of garlic, it was a combination that I found myself savoring long after the meal had ended.
What truly elevated the experience, however, was the service, particularly from our server, Daniel. His friendliness and attentiveness were unmatched, making us feel welcomed and valued throughout our visit. His recommendations were spot on, ensuring that our meal was not just food, but an experience to remember.
Kathmandu Restaurant's commitment to authentic Nepalese cuisine, coupled with outstanding service, makes it a must-visit for anyone in Albany looking for an exceptional dining experience. It's not just about the delicious food, but the warm hospitality that makes you feel like part of the family. Five stars are well deserved for this gem of...
Read moreGreat Place for an Exotic Spicy Treat. I've been going to Kathmandu since 2000. Good for a party of both vegetarians and meat eaters especially if the meat eaters like spicy lamb. The vegetarian items are all clearly marked on the menu which is great. The food is on the heavy side, so I need work out extra hard after eating there; but wow does it taste good! A family run place, I got a kick out of watching the kids grow up over the years. A tip if you need to stay up all night for your job: forget ordering extra shots at Starbucks -- instead order two pots of Chai with dinner; guaranteed to keep you awake all night. I regularly ate at this place when I was working at a "startup" tech company and needed to put in...
Read more