KFC — Restaurant in Albert Lea

While waiting for my food to cook, I noticed a strange smell coming from within the establishment. It was rather horrid and smelled of rancid meat and cheese that had been left to melt in the sun all summer. It was almost sickening and definitely killed my appetite. There was this behemoth sitting at one of the booths lording over the skeletal remains of what may have been chicken, it was hard to tell. She took up the whole booth and forced beneath her Phil Collin's like gut was this small dog. I'm guessing she was planning on tipping someone from the kitchen extra to fry it up, or maybe it was just there to eat the table scraps that bounced off of her in her eating frenzy. Either way, I'm not understanding why a dog, even one the customer clearly planned on eating, was allowed inside your restaurant. I do not feel I can safely eat...

The most wonderful custom service I have ever received. I came through the drive thru at 6 pm during a busy dinner service made my order but when I got to the window they had to put more chicken down for extra crispy. The worker politely apologized for the expected 15 min wait and offered to give me a 10% discount for the inconvenience. He even went as far as to offer me and my mother free drinks while we waited. I was more than willing to wait patiently without the discount or free refreshments. They went above and beyond to make sure we were happy. Our food came well packaged ( hot food separate from cold items) which I absolutely appreciate! Food was excellent cooked correctly and just the way it should be. I highly recommend if you are gonna get KFC to go to this location! Outstanding service and...

It took 10 minutes before we could order our food. The staff ignored us and another couple. When we finally ordered and got our food, my husband had hair imbedded in his chicken. He took the chicken back to the counter and showed the person at the counter. The guy said " yep that's a hair" said he couldn't give our money back that we had to call the corporate office, but wanted to give us another piece of chicken. The cooks in the back 2 if them had long hair it wasn't pulled back, just hanging in their faces. We called corporate office was on hold for 35 minutes finally got our money back. Never again will...