Morris Furniture — Local services in Albert Lea

I had a great experience buying from Morris Furniture. My dad had just returned from St. Mary's in Rochester after having 3 heart surgeries. His mobility was limited and he has to sleep in a chair for a month. I felt a lift chair was what he needed. From the minute I arrived at Morris the service I received was excellent. They explained all the details about each lift chair that they sell to help me pick the best one for my dad's needs. They were willing to arrange delivery at the time that worked best for us. As a business owner myself, I know the importance of good quality customer service and and that is exactly what I received from them. My dad loves his new lift chair and it will truly help his quality of life now and...

I looked up Morris's Furniture for a friend in Minnesota who doesnt have a GPS. Sent them all to her. She had seen their ad on TV and wanted to visit and see what they had for comfortable chairs She said it was nice, easy to find and their inventory was large Most items they have in stock versus CA where it takes up to 10 weeks to receive furniture. They had a delightful time with the knowledgeable staff. Unfortunately I was unable to join them as it would have taken me 24hrs. To get there. Evidently Google algorithms don't take feasible distance into consideration, so this review is...

Knowledgeable sales staff. However when I tried to return a product they wanted a %25 restocking fee 2 days later when the product was still wrapped in the plastic. The sales staff never mentioned this when you sign the paper work. I tried to shop local and suppourt a small business and their management only cared about the sale and not the customer service. Other family was planning on buying a living room set here, no one I know will be stepping foot in this store. Take your business elsewhere that can help you if you decide to change your...