Which Wich — Restaurant in Albuquerque

This place needs a deep cleaning 🤢

Came to Which Wich today because I wanted an Italian Beef Sandwich. Came in and placed my order and waited 35 minutes for a sandwich. While I was waiting two guys came in and ordered and managed to get their sandwiches before me.

While I was waiting I noticed the dining room was dirty and the floors were sticky. The beverage station was incredibly dirty as well.

The ice tea containers looked like they haven’t been scrubbed in a long time (and had a nice layer of tea sludge in the bottom). The lemonade containers also had black floaties in there, so that was off putting too. Getting the lid for my drink I could see behind the drink machine and it was disgusting! It doesn’t look like they have ever moved it to clean…

There was also a vagrant passed out at one of the tables and no one seemed to notice or care.

The sandwich itself would have been good had it not been absolutely drowning in mustard and mayo.

This used to be one of my favorites, but it has really gone down hill. I hope this sandwich doesn’t get me sick, I probably won’t return...

I was so excited to find that a new which wich had opened up closer to me!! I fell in love with the store down on Central in Albuquerque years ago, but being in Rio Rancho, I am one of those people who prefer to stay on my side of town as much as possible (you know because downtown Albuquerque is about a four day drive - or at least it feels like that to me ha ha). I was also jazzed to learn that they had opened one up out on Paseo del Norte a while back, but mileage wise, that one was the exact same distance from us as the downtown abq location was! The first thing I noticed was that the Coors location is a much smaller store than the other two, but they have several tables outside, which is a nice touch. Their bread is SO FRESH and the flavor combinations for their sandwiches is out of this world!! If you set out to try every single combination on their menu boards, I am convinced it would take you MONTHS to try them all!!! So very fresh and flavorful!! Please give them a try as soon as possible - you will NOT be...

The food was decent. Low quality sandwich products but if you weren't concerned with eating fast processed food, the sandwich was pretty good. Nothing special.

The service however, is what brought me to write this review. You have to grab a very dirty permanent marker and write out your own order, then give the paper to the employee who very un-enthusiastically punches in the order just to mess it up in the end.

Apparently you're supposed to tip the employee who is having a "not to be disturbed" conversation with the other employee in addition to you writing down your own order, and then after about 15 minutes of their very important conversation, where your sandwich is sitting at the end of the conveyor belt oven, they call your name to pick up your cold sandwich rather than walking a few steps to bring you your sandwich.

I'd suggest a training program for employees to educate them on customer satisfaction, as well as a positive attitude when in the work...