Glow Salon — Local services in Albuquerque

If you're looking for professionalism and class, this is NOT your place. I spent 52.00 on a hair cut and 172.00 on a partial color ( shoulder length hair). Needless to say , it was far from a good hair cut and color job. To be told that if I wanted my hair cut corrected that I would need to set up another hair appointment and Pay MORE ! Bad ethics! Usually, a good proffessional bussiness will fix it till the customer is happy . I own business's and would never run it the way this owner runs hers. I will be placing on few words on BBB - Clarification - The hair stylist did not spend 45 minutes for a consult. I called and made a first time haircut appointment and during that appointment, (being my first time ) we discussed what I like etc . The haircut wasn't done the way that it should've been. I spoke with her about hair color and made the appointment for that the following day when she said she would be able to fix my hair if I had any issues. I went in today and mentioned to her( Angela) that we needed to fix the crown . It was aweful! She cut it a bit more( trying to add texture ) that didnt work and when I mentioned that to her, she than proceeded to tell me if I wanted more done to it that I would have to make another hair appointment " mind you being fully charged . You ( the owner ) came over and told me you can't continue to try to fix it unless I make another appointment ( Pay full price ) That is not right ! You start a client's hair and finish it correctly. I paid a lot of money to be told that . Definitely not...

Stylist didn’t listen or care to pay attention to the pictures that were shown to her or what was requested. Wanted to maintain my natural medium brown color base while blending in some warm lighter brown/caramel and a few light blonde highlights around the face. Nope that’s not what I got. My entire base color practically colored out, to more of a blonde. Just yuck. Almost like a frost in some areas with skinny highlights. Hair is now a rats nest after each shampooing & deep conditioning. Overprocessed my hair ☹ Stylist couldn’t even shampoo/condition my hair effectively with her stiletto artificial nails, using the palm for hair washing isn’t acceptable. And who wants to be getting a shampoo and have a smoker breathing on you or smell it on their hands?! Disgusting. Had slimy hair product still in my scalp, on the nape of neck and behind my ears after leaving salon. Surprised the owner would allow employees to have nails of that nature. Very unprofessional place of business as other reviewers have also stated. Haircut is a disaster. 6”+ was cut (after asking for no more than 3-4”) and now way too short, layers not blended. Sloppy work from an experienced stylist. Not worth the $ for the almost 3hrs in the chair. I could have done better myself using a few different colors of box dye. Now need a color correction to get what I really want. Sadly, that will have to wait while my hair heals from being over processed. Should have gone to Lavish instead like my...

So I travel a lot but whenever I'm back home in Northern New Mexico, it is a necessity to visit Glow Salon. They recently had their own "glow-up" with a remodel to offer better functionality of their space and some window treatments to keep out those hot rays and give the exclusivity vibe. I had used the Kerastase line in the past but the stylists here take it to the next level. I have consistently witnessed various stylists with their clientele (male & female) and I am always impressed. Davida has an education/training program that works to recruit, mentor, and retain genuine talent.

Now for my beautiful stylist Sara...How can I ever find another??? She listens to my follicle issues and personal ones :). She lets me be myself for a few hours in a world that has soo much judgment. She gets my auburn tresses to their shiny best (I have been told how gorgeous my hair is multiple times) and helps me try new styles. She takes her time, I never feel rushed for her next client.

Did I mention there is a disco ball in there?

If you are in Albuquerque or Santa Fe there is no other place to go but Glow for your...